• Job Description

  Req#: C9152-25-0604?language=en&page=202&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a Team Administrator to join our team.

  You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records.

  You will liaise with other members of the CAMHS Service to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.

  You will be the first point of call on the telephone, liaising with patients, staff, relatives, GPs and other services. This is a fast paced and rewarding service to work within and you will help us ensure its effective and smooth running.

  Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

  Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

  Main duties of the job

  To liaise with young people and their families to support the clinical team to deliver person centred care.

  To support clinicians with their work including typing clinical letters and organising appointments and minuting meetings.

  To maintain records including computerised systems, databases and spreadsheets required by the Team e.g. referral information, waiting times, group therapy lists.

  To organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. Developing/updating of spreadsheets, procedures for processing data and monitoring waiting times.

  About us

  At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

  We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

  Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

  Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

  Details

  Date posted

  18 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £14,962 to £15,958 a year p.a.

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  152-M121.25A

  Job locations

  Blandford Hospital

  Milldown Road

  Blandford Forum

  DT11 7DD

  
  

  Job description

  Job responsibilities

  For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

  As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

  Job description

  Job responsibilities

  For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

  As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

  Person Specification

  Job specific experience

  Essential

  • Experience of working within an office environment

  Desirable

  • Experience of working with the NHS

  Knowledge, skills and training

  Essential

  • Educated to GCSE level or equivalent experience
  • To show understanding of patient confidentiality
  • Well developed skills in communicating effectively with clients and other professionals within and outside the NHS

  Desirable

  • Knowledge of NHS organisation and protocols.

  Personal qualities/attributes

  Essential

  • Good written, verbal and interpersonal communication skills
  • Use of initiative and ability to work independently
  • Ability to interact with clients and visitors in a professional manner
  • Time management skills

  Additional requirements

  Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

  Information Technology

  Essential

  • Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
  • Experience using an electronic service user record

  Desirable

  • Experience using an electronic service user record

  Person Specification

  Job specific experience

  Essential

  • Experience of working within an office environment

  Desirable

  • Experience of working with the NHS

  Knowledge, skills and training

  Essential

  • Educated to GCSE level or equivalent experience
  • To show understanding of patient confidentiality
  • Well developed skills in communicating effectively with clients and other professionals within and outside the NHS

  Desirable

  • Knowledge of NHS organisation and protocols.

  Personal qualities/attributes

  Essential

  • Good written, verbal and interpersonal communication skills
  • Use of initiative and ability to work independently
  • Ability to interact with clients and visitors in a professional manner
  • Time management skills

  Additional requirements

  Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

  Information Technology

  Essential

  • Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
  • Experience using an electronic service user record

  Desirable

  • Experience using an electronic service user record

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Dorset HealthCare University NHS Foundation Trust

  Address

  Blandford Hospital

  Milldown Road

  Blandford Forum

  DT11 7DD

  
  

  Employer's website

  https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

  Employer details

  Employer name

  Dorset HealthCare University NHS Foundation Trust

  Address

  Blandford Hospital

  Milldown Road

  Blandford Forum

  DT11 7DD

  
  

  Employer's website

  https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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