NHS
CAMHS Team Administrator
This job is now closed
Job Description
- Req#: C9152-25-0160?language=en&page=830&sort=publicationDateDesc
- Experience of working within an office environment
- Experience of working with the NHS
- Educated to GCSE level or equivalent experience
- To show understanding of patient confidentiality
- Well developed skills in communicating effectively with clients and other professionals within and outside the NHS
- Knowledge of NHS organisation and protocols.
- Good written, verbal and interpersonal communication skills
- Use of initiative and ability to work independently
- Ability to interact with clients and visitors in a professional manner
- Time management skills
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
- Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
- Experience using an electronic service user record
- Experience using an electronic service user record
- Experience of working within an office environment
- Experience of working with the NHS
- Educated to GCSE level or equivalent experience
- To show understanding of patient confidentiality
- Well developed skills in communicating effectively with clients and other professionals within and outside the NHS
- Knowledge of NHS organisation and protocols.
- Good written, verbal and interpersonal communication skills
- Use of initiative and ability to work independently
- Ability to interact with clients and visitors in a professional manner
- Time management skills
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
- Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
- Experience using an electronic service user record
- Experience using an electronic service user record
Job summary
We have an exciting opportunity for a Team Administrator to join our Weymouth & Portland C-CAMHS team.
You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records.
You will be the first point of call on the telephone, liaising with patients, staff, relatives, GPs and other services. This is a fast paced and rewarding service to work within and you will help us ensure its effective and smooth running.
Main duties of the job
To liaise with Young People and Families to support the clinical team to deliver person centred care.
To liaise with partner agencies and other members of the CAMH Service to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.
To support clinicians with their work including typing clinical letters and organising appointments.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Date posted
27 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£9,628 to £10,269 a year p.a.
Contract
Permanent
Working pattern
Part-time
Reference number
152-M487.24A
Job locations
Weymouth Hospital
3 Melcombe Avenue
Weymouth
DT47TB
Job descriptionJob description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check,which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check,which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Person SpecificationPerson Specification
Job specific experience
Essential
Desirable
Knowledge, skills and training
Essential
Desirable
Personal qualities/attributes
Essential
Additional requirements
Essential
Information Technology
Essential
Desirable
Job specific experience
Essential
Desirable
Knowledge, skills and training
Essential
Desirable
Personal qualities/attributes
Essential
Additional requirements
Essential
Information Technology
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Weymouth Hospital
3 Melcombe Avenue
Weymouth
DT47TB
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Weymouth Hospital
3 Melcombe Avenue
Weymouth
DT47TB
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.