• Job Description

  Req#: 2505167
  The CCM organization is customer obsessed, and our customers include all Amazon advertisers. We consider the needs of all our advertising customers, and we strive to delight them through our creative and campaign services.
  
  You are a significant and autonomous contributor, delivering high-quality results. You are able to manage complex campaigns (from pre-sales to post-sales stages), where the strategy is already defined. You are data-driven. You deliver insights at the brand level. You use your creative expertise to design the right campaign to meet advertiser needs, goals, and timelines. You help determine the right launch approach. You partner with advertisers and internal stakeholders (e.g., account team , design teams, ad operations, ad policy, etc.) to scope campaign efforts, recommend products, set priorities, milestones, and drive timely delivery. You audit, monitor, and review campaign and creative performance of your accounts(s), updating project plans to make sure actions remain optimal for shared goals. You provide insights that inform creative decisions and drive increased performance (current and future campaigns). You educate advertisers on ad policy, historical experiences (past performance) and creative-insight testing results. You evaluate creative performance in the post-sales phase to make recommendations to advertisers. You may identify new opportunities for your accounts.
  
  You focus on a great advertiser experience. You accelerate campaign progress by driving crisp and timely decisions, and escalating appropriately (e.g., critical situations, when advertiser sentiment is trending negative, etc). You are proficient at transforming raw thoughts into clear, consistent, accurate documentation and/or direction. You effectively present concepts to advertisers, managers, and leadership. You answer in detail. You make internal and external connections, making sure the right people are part of the right conversations at the right time. You plan effectively for the unexpected and ensure solutions are delivered. You troubleshoot issues, identify and clear blockers, and mitigate risks. You are able to recognize when a proposed campaign may be too complex or when advertiser expectations may not be met. You provide alternative recommendations (e.g., rolling launch vs. complete campaign launch).
  
  You may be responsible for continuous improvement initiatives (e.g., optimize advertiser efficiency, streamline cross-team workflows, improve campaign consistency in other locales, etc.). You identify gaps to improve our products. You may manage the output quality of creative partners, preserving the high bar that ensures a positive customer and/or advertiser experience. You may be working on your subject matter expertise. You have good working relationships with stakeholders, managers, and peers. You recognize discordant views and take part in constructive dialogue to resolve them. You help recruit and interview for your team. You begin to mentor.
  
  
  Key job responsibilities
  * As part of an account team, you manage complex campaigns for higher-Service Level accounts and/or multiple-brand advertiser(s) that may cross verticals and/or regions. The problems you solve for a campaign are complex, but your solutions are as simple as possible.
  * You assess, develop, and advise on advertisers’ overall campaign strategy. You identify category trends, past performance metrics, and creative insights. You aggregate these to make recommendations to advertising executives
  * You define and scale new opportunities to improve performance for your accounts.
  * You define clear campaign goals and objectives. You drive crisp decisions in your area about what moves forward and in what priority order.
  * You communicate ideas effectively, verbally and in writing, to a wide range of audiences
  * You contribute to team strategic vision statements, playbooks, roadmaps, and business reviews.
  * When confronted with discordant views, you are able to find the best way forward and influence others to follow. You collaborate successfully with customers, stakeholders, and advertisers.
  * You are a simplifier. You judiciously add, refine, and remove workflows.
  * You are able to solve ambiguous problems and proactively identify and mitigate risks
  * You actively recruit and develop others by mentoring
  
  We are open to hiring candidates to work out of one of the following locations:
  
  Santa Monica, CA, USA- 3+ years of digital advertising and client facing roles experience
  - Experience analyzing data and best practices to assess performance drivers
  - Experience with annual brand and media planning- Experience in e-commerce or online advertising
  - Experience in omni-channel marketing, search engine marketing or search engine optimization
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  
  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $131,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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