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Job Description
- Req#: C9407-25-0166?language=en&page=194&sort=publicationDateDesc
- knowledge of computer systems eg excel
- evidence of administration skills
- some nhs experience
- knowledge of computer systems eg excel
- evidence of administration skills
- some nhs experience
Job summary
The capacity team are responsible for Patient Flow, placing the right patients in the right place at the right time and Supporting in actioning targets relating to the ED 4 hour wait to uphold patient quality.
The post holder will be responsible for providing efficient, effective and comprehensive clerical support to the Capacity Team to assist in facilitating patient flow.
To communicate effectively with all departments regarding updates onspecific patients, supporting patient flow.
To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches
The post holder will record accurate information in relation to actual andpotential bed availability and communicate this information to all key contacts internally and externally when appropriate.
Updating information systems for use by internal and external teams asappropriate.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.*Previous Applicants need not apply*
Main duties of the job
To communicate effectively with all departments regarding updates onspecific patients, supporting patient flow.
To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches
The post holder will record accurate information in relation to actual andpotential bed availability and communicate this information to all key contacts internally and externally when appropriate.
Updating information systems for use by internal and external teams asappropriate.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
08 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
407-CORP-7062988-A
Job locations
operations centre. Manor hospital
walsall
WS2 9PS
Job descriptionJob description
Job responsibilities
Maintain and update MDT databases to ensure the timely and accuratecompletion of data on multiple systems relating to bed utilisation and otherrequired data reports for daily and weekly information and managerialreports.
To escalate any delays/ concerns to relevant managers/ escalation leads.
To book Ambulances in keeping with DOH guidelines. To track andmonitor ambulances for discharges. Liaise and escalate to WMAS asappropriate.
Liaise with alternative patient transport agencies as appropriate.
To support in the implementation of the trust escalation policy.
Communicate in a manner that placates potential complaints andconcerns
Liaise and communicate with CCG and Social Care Partners asappropriate and necessary
Provide information to support in the completion of the weekly operational
Job responsibilities
Maintain and update MDT databases to ensure the timely and accuratecompletion of data on multiple systems relating to bed utilisation and otherrequired data reports for daily and weekly information and managerialreports.
To escalate any delays/ concerns to relevant managers/ escalation leads.
To book Ambulances in keeping with DOH guidelines. To track andmonitor ambulances for discharges. Liaise and escalate to WMAS asappropriate.
Liaise with alternative patient transport agencies as appropriate.
To support in the implementation of the trust escalation policy.
Communicate in a manner that placates potential complaints andconcerns
Liaise and communicate with CCG and Social Care Partners asappropriate and necessary
Provide information to support in the completion of the weekly operational
Person SpecificationPerson Specification
Knowledge
Essential
Experience
Essential
desirable
Essential
Knowledge
Essential
Experience
Essential
desirable
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
operations centre. Manor hospital
walsall
WS2 9PS
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
operations centre. Manor hospital
walsall
WS2 9PS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.