• Job Description

  Req#: CARDS013029

  Location: On site in Memphis, TN| New Orleans, LA | Birmingham, AL| Charlotte, NC| Atlanta, GA |

  Summary

  First Horizon is looking for a Card Fraud Analyst to join the Card Fraud Analytics team. We are looking for a smart, energetic candidate with analysis experience, an excellent sent of urgency, and a focus on teamwork. The Card Fraud Analyst will analyze financial transactions to detect unusual or high-risk activity, monitor for fraud trends, and work with our Card Fraud Strategy team to design systemic solutions for mitigating fraud within our credit and debit card portfolios

  ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Independently perform analysis and monitoring of data from multiple sources to identify emerging fraud trends
  • Collaborate closely with management and other teams to address fraud trends
  • Identify and resolve problems, escalating issues as needed, and contribute to workflow or process change and redesign
  • Communicate independently, in a professional and collaborative manner, with other departments and vendors to resolve issues
  • Manage additional projects and responsibilities as assigned
  • Stay informed about emerging fraud trends, techniques, and technologies, and proactively identify new fraud threats and vulnerabilities
  • Assist in training departmental personnel as needed
  • Maintain a high level of confidentiality in all aspects of departmental work

  QUALIFICATIONS

  • Bachelor’s degree in Business Analytics, Data Analytics, Business/Finance, or related field OR,
  • 5+ years of fraud risk investigative and analytical experience or similar environment
  • Analytical aptitude, with the ability to analyze patterns, detect anomalies, and spot irregularities within data
  • Ability to work independently in a fast-paced environment
  • Strong critical thinking skills, able to make decisions that impact customers and business units
  • Self-starter with ability to work independently with minimal direct supervision and excellent time management skills
  • Occasional flexibility in working hours as needed
  • Strong knowledge of Microsoft tool suite (Excel, Word, PowerPoint, Visio)

  Preferred Skills and Experience:

  • Banking and/or Fraud experience is a plus
  • Ability to work on multiple projects simultaneously
  • Data Analytics
  • Collaboration
  • Oral and Written Communications
  • Problem Solving
  • Analytical Thinking
  • Critical Thinking
  • Data and Trend Analysis

  About Us
  First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

  Benefit Highlights
  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
  • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

  Corporate Access Commitment:
  At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all.

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  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  First Horizon Bank, formerly First Tennessee Bank, is a financial services company based in Memphis, Tennessee.

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