Molina Healthcare

Care Connections Rep (Bilingual English/Spanish) Remote in CA


Pay$23.00 - $30.00 / hour
LocationLong Beach/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2023317
      Employer Industry: Healthcare Services

      Why consider this job opportunity:

      - Competitive pay up to $30.00 an hour
      - Opportunity for career advancement and growth within the organization
      - Flexible remote work option available
      - Chance to make a positive difference in the lives of vulnerable populations
      - Supportive and collaborative work environment
      - Excellent benefits package

      What to Expect (Job Responsibilities):

      - Conduct outbound calls to Molina members and schedule appointments with Nurse Practitioners
      - Provide excellent customer service while meeting call center metrics
      - Multi-task, prioritize, and manage time effectively
      - Maintain accurate documentation in electronic medical record
      - Maintain confidentiality and comply with HIPAA regulations

      What is Required (Qualifications):

      - High School Diploma or GED
      - Associate Degree or equivalent combination of education and experience
      - Excellent customer service, active listening, and communication skills
      - Working knowledge of Microsoft Office or similar software
      - Experience in customer service or call center, preferably in healthcare

      How to Stand Out (Preferred Qualifications):

      - Bilingual in English/Spanish
      - Experience in outbound appointment setting or similar services

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Molina Healthcare is a managed care company headquartered in Long Beach, California, United States.

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