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Job Description
- Req#: A3452-25-0000?language=en&page=454&sort=publicationDateDesc
- In-house Physiotherapy, Podiatry, Acupuncture and Phlebotomy services
- Docman team that triage letters, scanning, coding, MREs
- EMIS web clinical system, also Front Desk for appointments and Docman for paperwork
- Well maintained large premises catering for 16,600 patients
- Regular team meetings, clinical and educational, in protected time.
- See attached
- see attached
- See attached
- see attached
Job summary
The role is to work closely with our Practice Pharmacy Team and the overall clinical team within the Practice to identify and manage our registered patients, making sure that appropriate support is made available to them and the appropriate management of health care and disease management. This could involve support for chronic disease management, screening programs or software systems which are used to support patients.
Main duties of the job
Care coordinators will:
a. Proactively identify and work with a cohort of people to support their care requirements, using the available decision support aids.
b. Bring together all of a persons identified care and support needs and explore their options to meet these into a single personalised care and support plan, in line with best practice.
c. Help people to manage their needs, answering their queries and supporting them to make appointments.
d. Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision making conversation.
e. Ensure that people have good quality information to help them make choices about their care,
f. Assist people to access self-management, peer support or interventions that support them in their health and wellbeing.
g. Explore and assist people to access personal health budgets where appropriate.
h. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
About us
Large dynamic and people focused GP practices based in Ashford Middlesex
11 GPs, 3 Nurse Practitioners, 2 Paramedics, Nurses and HCA team.
4 Pharmacists and 3 Pharmacy technicians filtering patient enquiries.
Active engagement in local ICB and GP Federation directorship
Details
Date posted
05 May 2025
Pay scheme
Other
Salary
Depending on experience Opportunity to join NHS pension scheme
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3452-25-0000
Job locations
50 Church Road
Ashford
Middlesex
TW15 2TU
Job descriptionJob description
Job responsibilities
The role is to work closely with our Practice Pharmacy Team and the overall clinical team within the Practice to identify and manage our registered patients, making sure that appropriate support is made available to them and the appropriate management of health care and disease management. This could involve support for chronic disease management, screening programs or software systems which are used to support patients.
Job responsibilities
The role is to work closely with our Practice Pharmacy Team and the overall clinical team within the Practice to identify and manage our registered patients, making sure that appropriate support is made available to them and the appropriate management of health care and disease management. This could involve support for chronic disease management, screening programs or software systems which are used to support patients.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Studholme Medical Centre
Address
50 Church Road
Ashford
Middlesex
TW15 2TU
Employer's website
Employer details
Employer name
Studholme Medical Centre
Address
50 Church Road
Ashford
Middlesex
TW15 2TU
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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