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Job Description
- Req#: W0039-25-0011?language=&page=1&sort=publicationDateDesc
- Essential
- EMIS knowledge
- Commitment to patient focused care
- Professionalism and dedicated to personal development
- NVQ Level 2 or 3 in Health and Social Care or equivalent.
- Proficient in Microsoft office
- Experience
- Essential
- Experience in supporting individuals, their families and carers
- Good IT understanding, using IT systems and packages
- Excellent communication and record keeping skills
- Good understanding and respect of individual lifestyles and diverse backgrounds.
- Excellent time keeping skills and ability to prioritise and complete tasks.
- Works well under pressure
- Good team relationships
- Desirable
- General practice or PCN experience
- Experience in collecting data
- Good understanding of policies, procedures such as confidentiality, safeguarding, information governance and health and safety.
- Essential
- EMIS knowledge
- Commitment to patient focused care
- Professionalism and dedicated to personal development
- NVQ Level 2 or 3 in Health and Social Care or equivalent.
- Proficient in Microsoft office
- Experience
- Essential
- Experience in supporting individuals, their families and carers
- Good IT understanding, using IT systems and packages
- Excellent communication and record keeping skills
- Good understanding and respect of individual lifestyles and diverse backgrounds.
- Excellent time keeping skills and ability to prioritise and complete tasks.
- Works well under pressure
- Good team relationships
- Desirable
- General practice or PCN experience
- Experience in collecting data
- Good understanding of policies, procedures such as confidentiality, safeguarding, information governance and health and safety.
Job summary
Apollo PCN, based in North Warwickshire, is looking for an enthusiastic and proactive Care Coordinator to join their patient focused, forward thinking team. The successful candidate will work alongside our clinical and non-clinical teams to offer a friendly, caring and supportive experience for patients.
You will be expected to work with several practices and will report to the Clinical Director.
We would also consider less than full time working
Main duties of the job
Patient focus and support is key to this job role, to provide time and expertise to help guide patients through the healthcare and social care system, to make connections with services and teams, giving opportunity to the patient to be heard and understood, whilst also advocating for them, helping individuals understand their rights and options.
Patient assessment and identifying specific needs is core to this role, working closely with primary care teams as well as community organisations and other healthcare professionals. Excellent communications skills are paramount with patients, families and healthcare professionals to enhance engagement and quality of life and wellbeing.
Participate in PCN projects for long term conditions, frailty and others.
There may be specific project work to support our Practices contractual obligations.
Holding care coordinator phone and taking patient queries.
Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner;
Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning;
About us
Apollo Warwickshire North Primary Care Network (PCN) is a dynamic and forward-thinking collaboration of five trusted local GP practices:Hazelwood Group Practice,Hartshill Health Centre,Rugby Road Surgery,Woodlands Surgery, andStockingford Medical Centre. Together, we work seamlessly to provide high-quality, proactive healthcare to our diverse patient population.
Our ambitious team of clinicians is committed to delivering exceptional, patient-centered care, always striving to meet the needs of our patients and improve their health outcomes. We take pride in our innovative approach to healthcare, and ourFrailty Hub Modelis at the heart of this. This unique service involves a multidisciplinary team of clinicians who work together to provide tailored, preventative care for patients, focusing on reducing hospital admissions and improving overall quality of life for those with frailty and complex health needs.
At Apollo, we foster a strong work ethic and a healthy, supportive atmosphere within our teams. We believe in a collaborative environment where everyone's contributions are valued, and all staff are encouraged to develop and grow in their roles.
Details
Date posted
06 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
W0039-25-0011
Job locations
27 Parkfield Road
Coleshill
Birmingham
B46 3LD
Stockingford Medical Centre
Northumberland Avenue
Nuneaton
Warwickshire
CV108EJ
Doctors Surgery
301 Newtown Road
Bedworth
Warwickshire
CV120AJ
Hartshill Health Centre
Sidhu Close Hartshill
Nuneaton
Warwickshire
CV10 0GQ
Dr Bhavananthan Surgery
18 Rugby Road
Bulkington
Bedworth
Warwickshire
CV12 9JE
Job descriptionJob description
Job responsibilities
Job Summary
Apollo PCN, based in North Warwickshire, is looking for an enthusiastic and proactive Care Coordinator to join their patient focused, forward thinking team. The successful candidate will work alongside our clinical and non-clinical teams to offer a friendly, caring and supportive experience for patients.
You will be expected to work with up to five practices and will report to the Clinical Director.
Supporting projects, managing care coordinator phone, managing patient queries.
Work Location
Mainly based at Hartshill Health Centre, but some travel expected to other Practices within the Nuneaton and Coleshill areas.
Main Duties
Patient focus and support is key to this job role, to provide time and expertise to help guide patients through the healthcare and social care system, to make connections with services and teams, giving opportunity to the patient to be heard and understood, whilst also advocating for them, helping individuals understand their rights and options.
Patient assessment and identifying specific needs is core to this role, working closely with primary care teams as well as community organisations and other healthcare professionals. Excellent communications skills are paramount with patients, families and healthcare professionals to enhance engagement and quality of life and wellbeing.
There may be specific project work to support our Practices contractual obligations.
Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner;
Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning;
Person Specification
Essential
EMIS Knowledge
Commitment to patient focused care
Professionalism and dedicated to personal development
NVQ Level 2 or 3 in Health and Social Care or equivalent.
Experience
Essential
Experience in supporting individuals, their families and carers
Good IT understanding, using IT systems and packages including EMIS
Excellent communication and record keeping skills
Good understanding and respect of individual lifestyles and diverse backgrounds.
Excellent time keeping skills and ability to prioritise and complete tasks.
Works well under pressure
Good team relationships
Desirable
Experience in collecting data and EMIS searches
Good understanding of policies, procedures such as confidentiality, safeguarding, information governance and health and safety.
DBS
It will be necessary for a submission for Disclose to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
UK Registration
Applicants must have a current UK professional Registration.
Job responsibilities
Job Summary
Apollo PCN, based in North Warwickshire, is looking for an enthusiastic and proactive Care Coordinator to join their patient focused, forward thinking team. The successful candidate will work alongside our clinical and non-clinical teams to offer a friendly, caring and supportive experience for patients.
You will be expected to work with up to five practices and will report to the Clinical Director.
Supporting projects, managing care coordinator phone, managing patient queries.
Work Location
Mainly based at Hartshill Health Centre, but some travel expected to other Practices within the Nuneaton and Coleshill areas.
Main Duties
Patient focus and support is key to this job role, to provide time and expertise to help guide patients through the healthcare and social care system, to make connections with services and teams, giving opportunity to the patient to be heard and understood, whilst also advocating for them, helping individuals understand their rights and options.
Patient assessment and identifying specific needs is core to this role, working closely with primary care teams as well as community organisations and other healthcare professionals. Excellent communications skills are paramount with patients, families and healthcare professionals to enhance engagement and quality of life and wellbeing.
There may be specific project work to support our Practices contractual obligations.
Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner;
Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning;
Person Specification
Essential
EMIS Knowledge
Commitment to patient focused care
Professionalism and dedicated to personal development
NVQ Level 2 or 3 in Health and Social Care or equivalent.
Experience
Essential
Experience in supporting individuals, their families and carers
Good IT understanding, using IT systems and packages including EMIS
Excellent communication and record keeping skills
Good understanding and respect of individual lifestyles and diverse backgrounds.
Excellent time keeping skills and ability to prioritise and complete tasks.
Works well under pressure
Good team relationships
Desirable
Experience in collecting data and EMIS searches
Good understanding of policies, procedures such as confidentiality, safeguarding, information governance and health and safety.
DBS
It will be necessary for a submission for Disclose to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
UK Registration
Applicants must have a current UK professional Registration.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Apollo Collaborative Warwickshire North PCN
Address
27 Parkfield Road
Coleshill
Birmingham
B46 3LD
Employer's website
https://www.hazelwoodgrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Apollo Collaborative Warwickshire North PCN
Address
27 Parkfield Road
Coleshill
Birmingham
B46 3LD
Employer's website
https://www.hazelwoodgrouppractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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