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Job Description
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Job summary
Are you looking for an exciting new opportunity? We are recruiting a full time Care Coordinator to work as part of our Multi-disciplinary Team!
Working across Corsham and Box Community to coordinate patient care, the post holder is to provide time and support to patients, acting as a single point of contact to enable them to navigate the health care system. In this way, you will provide a more joined-up and co-ordinated care journey for the patient. You will be expected to work closely with the GPs and other primary care professionals within the PCN, to identify and manage a caseload of patients, making sure that appropriate support is made available to them and their carer and ensuring that their changing needs are addressed.
Based at The Porch Surgery Corsham, youll join a supportive team, working together to provide outstanding service to our patients and clinical teams. You will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Main duties of the job
The Main duties include Proactively identify and work with a cohort of people to support their personalised care requirements.
To provide coordination and navigation with the aid of digital tools for people and their carers across health and care services
To work closely and in partnership with the Adult social care link workers
Bring together a persons identified care and support needs and what matters to
them; explore the options to address these in a single personalised care and support plan
Help people to manage their needs, answering their queries and supporting them to navigate their appointments.
Ensure that people have high-quality health information to help them make choices about their care.
Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
Please see the attached job description for a full list of role responsibilities.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Date posted
29 April 2025
Pay scheme
Other
Salary
£29,970 to £36,483 a year
Contract
Permanent
Working pattern
Full-time
Reference number
HCRGCG/TP/111228/15159
Job locations
HCRG Care Group
Corsham
Wiltshire
SN13 9DL
Job descriptionJob description
Job responsibilities
As a Care Coordinator, you'll be part of our valued team at The Porch Surgery Corsham
You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of £29,970 (pro rata to hours worked) with group pension
Free tea and coffee at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission.
Main Responsibilities:
Good standard of general education GCSEs, NVQ, BTEC and Competent in Microsoft Office.
Previous Primary Care Experience
Experience of working as part of a team.
High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.
Able to work independently and manage own workload
Able to build strong professional relationships
Ability to motivate people
Ability to reflect on and share best practice with peers
Able to travel locally as required driving licence with business insurance
Passionate about combatting disadvantage and inequality in healthcare
Able to work as part of a team
Job responsibilities
As a Care Coordinator, you'll be part of our valued team at The Porch Surgery Corsham
You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of £29,970 (pro rata to hours worked) with group pension
Free tea and coffee at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission.
Main Responsibilities:
Good standard of general education GCSEs, NVQ, BTEC and Competent in Microsoft Office.
Previous Primary Care Experience
Experience of working as part of a team.
High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.
Able to work independently and manage own workload
Able to build strong professional relationships
Ability to motivate people
Ability to reflect on and share best practice with peers
Able to travel locally as required driving licence with business insurance
Passionate about combatting disadvantage and inequality in healthcare
Able to work as part of a team
Person SpecificationPerson Specification
General Requirements
Essential
Desirable
General Requirements
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Corsham
Wiltshire
SN13 9DL
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Corsham
Wiltshire
SN13 9DL
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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