• Job Description

  Req#: A5166-25-0000?language=en&page=15&sort=publicationDateDesc

  Job summary

  The Gables Medical Group has an exciting opportunity for a Care Coordinator to join our friendly and forward thinking GP practice. We are seeking an enthusiastic and motivated individual offering part-time hours, but would consider full-time hours for the right applicant.

  Main duties of the job

  Our Care Coordinator will play an important role within the practice to reduce health inequalities and support meeting our PCN and practice targets. They will work closely with the practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable in our community, including the frail/elderly, people living in care homes, people with mental illness and those with long-term health conditions.

  About us

  We are a GP practice located in Bedlington Station, Northumberland and are part of the Wansbeck Primary Care Network.

  We have a clinical team of GP Partners, Salaried GP's, an Advanced Nurse Practitioner, Practice Nurses, Nursing Associate, Healthcare Assistants, PCN Mental Health Practitioners, PCN Pharmacists, PCN Pharmacy Technician and PCN Musculoskeletal Practitioners.

  We have a non-clinical team of a Practice Manager, Administration Manager, Reception Manager, Reception Supervisor, Medical Secretaries, Administrators, Dispensary Manager, Dispensers, Medicines Manager and PCN Community Link Workers.

  Details

  Date posted

  10 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £27,485 to £30,162 a year

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working

  Reference number

  A5166-25-0000

  Job locations

  The Gables Medical Group

  26 St. Johns Road

  Bedlington

  Northumberland

  NE22 7DU

  
  

  Job description

  Job responsibilities

  Our Care Coordinators will:

  Support Clinical Leads and Multi-Disciplinary Teams in the organisation and facilitation of MDT meetings including weekly care home meetings and monthly Mental Health meetings.

  Run reports to proactively identify eligible patients and work to increase uptake of health checks, health documentation and other services including self-management services.

  Support with patient's engagement which will include ensuring that information is accessible for all and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.

  Support people in preparing for or following-up clinical conversations they have with primary care professionals (including health checks) to enable them to be actively involved in managing their care and supported to make choices that are right for them.

  Use knowledge of health and social services available in the locality including those offered by the community and voluntary sector to link people up with these and help them overcome barriers they might encounter.

  The aim is to help people improve their quality of life, avoid unplanned admissions and reduce the effects of long-term conditions on their well-being.

  Act as a central point of contact to ensure that patients receive the best possible holistic care, and the person is supported to achieve the outcomes that are important to them. This is achieved by bringing together all the information about a person's identified care and support needs and exploring options to meet these within a single personalised care and support plan based on what matters to the person.

  Job description

  Job responsibilities

  Our Care Coordinators will:

  Support Clinical Leads and Multi-Disciplinary Teams in the organisation and facilitation of MDT meetings including weekly care home meetings and monthly Mental Health meetings.

  Run reports to proactively identify eligible patients and work to increase uptake of health checks, health documentation and other services including self-management services.

  Support with patient's engagement which will include ensuring that information is accessible for all and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.

  Support people in preparing for or following-up clinical conversations they have with primary care professionals (including health checks) to enable them to be actively involved in managing their care and supported to make choices that are right for them.

  Use knowledge of health and social services available in the locality including those offered by the community and voluntary sector to link people up with these and help them overcome barriers they might encounter.

  The aim is to help people improve their quality of life, avoid unplanned admissions and reduce the effects of long-term conditions on their well-being.

  Act as a central point of contact to ensure that patients receive the best possible holistic care, and the person is supported to achieve the outcomes that are important to them. This is achieved by bringing together all the information about a person's identified care and support needs and exploring options to meet these within a single personalised care and support plan based on what matters to the person.

  Person Specification

  Experience

  Essential

  • -Experience working in a health-care environment, ideally general practice/community care in a senior/mid administration level.
  • - Enrolled in or willing to undertake or qualified for appropriate training as set out by the personalised care institutes.

  Desirable

  • - Experience of working in a primary care setting Use of clinical systems.
  • - Experience of working with people who may face health inequalities.
  • - Experience of working in health, social care or other support roles which are in direct contact with people, families or carers.

  Knowledge and skills

  Essential

  • - Administrative duties including preparing for meetings and writing minutes.
  • Has attention to details, able to work accurately, identifying errors quickly and easily.
  • - Has a planned and organised approach with an ability to prioritise their own workload and to meet strict deadlines.
  • - Excellent communication skills, verbal and written with the ability to adjust communication style and content to suit the audience.
  • - Excellent understanding of data protection and confidentiality issues Self-motivated, pro-active and able to work independently.
  • - Continued commitment to improve skills and abilities in new areas of work.
  • - Excellent time keeping and prioritisation skills.
  • - Excellent IT skills and the ability to run reports and interpret/analyse and present data.

  Desirable

  • Understanding of medical technology around frailty, population health management and long-term conditions.

  Other

  Essential

  • - Flexibility to work outside core office hours, including extended hours services.
  • - DBC check.
  • - Hold a valid UK driving license and have access to own transport.

  Qualifications

  Essential

  • GCSE A-C in Maths and English, or skills level 2 Maths and English.

  Desirable

  • NVQ Level 3 in health and social care-related discipline.

  Personal Qualities

  Essential

  • - Flexible, adaptable to role development.
  • - Demonstrate the ability to value others.
  • - Punctual and reliable.
  • - Highly motivated and enthusiastic.
  • - High levels of integrity and loyalty.
  • - Team player.
  • - Ability to work under pressure and timescales.
  • - Ability to work in an environment of change to meet the needs of primary care.

  Person Specification

  Experience

  Essential

  • -Experience working in a health-care environment, ideally general practice/community care in a senior/mid administration level.
  • - Enrolled in or willing to undertake or qualified for appropriate training as set out by the personalised care institutes.

  Desirable

  • - Experience of working in a primary care setting Use of clinical systems.
  • - Experience of working with people who may face health inequalities.
  • - Experience of working in health, social care or other support roles which are in direct contact with people, families or carers.

  Knowledge and skills

  Essential

  • - Administrative duties including preparing for meetings and writing minutes.
  • Has attention to details, able to work accurately, identifying errors quickly and easily.
  • - Has a planned and organised approach with an ability to prioritise their own workload and to meet strict deadlines.
  • - Excellent communication skills, verbal and written with the ability to adjust communication style and content to suit the audience.
  • - Excellent understanding of data protection and confidentiality issues Self-motivated, pro-active and able to work independently.
  • - Continued commitment to improve skills and abilities in new areas of work.
  • - Excellent time keeping and prioritisation skills.
  • - Excellent IT skills and the ability to run reports and interpret/analyse and present data.

  Desirable

  • Understanding of medical technology around frailty, population health management and long-term conditions.

  Other

  Essential

  • - Flexibility to work outside core office hours, including extended hours services.
  • - DBC check.
  • - Hold a valid UK driving license and have access to own transport.

  Qualifications

  Essential

  • GCSE A-C in Maths and English, or skills level 2 Maths and English.

  Desirable

  • NVQ Level 3 in health and social care-related discipline.

  Personal Qualities

  Essential

  • - Flexible, adaptable to role development.
  • - Demonstrate the ability to value others.
  • - Punctual and reliable.
  • - Highly motivated and enthusiastic.
  • - High levels of integrity and loyalty.
  • - Team player.
  • - Ability to work under pressure and timescales.
  • - Ability to work in an environment of change to meet the needs of primary care.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Gables Medical Group

  Address

  The Gables Medical Group

  26 St. Johns Road

  Bedlington

  Northumberland

  NE22 7DU

  
  

  Employer's website

  https://www.gablesmedicalgroup.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Gables Medical Group

  Address

  The Gables Medical Group

  26 St. Johns Road

  Bedlington

  Northumberland

  NE22 7DU

  
  

  Employer's website

  https://www.gablesmedicalgroup.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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