NHS

Care Coordinator / Receptionist


PayCompetitive
LocationLeeds/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A1072-25-0003?language=en&page=433&sort=publicationDateDesc

      Job summary

      Kippax Hall Surgery is looking to recruit a temporary Care Coordinator to cover maternity leave. We are a busy General Medical Services practice that provides healthcare services to patients living in Kippax and the surrounding area.

      The successful applicant will be easy going, able to work under pressure and have a friendly but professional approach to dealing with the public.

      We are looking for about 37 hours per week between the hours of 08:00 to 18:00 Monday to Friday.

      Main duties of the job

      Duties include, taking telephone calls, booking appointments, signposting patients, preparing repeat prescriptions, dealing with patient queries, and administrative support.

      About us

      We are a small and friendly practice located on the outskirts of Leeds.

      Our team consists of 4 GP's, a nursing team of 6 made up of Practice Nurses and Healthcare Assistants, a reception team of 5 Care Coordinators and 5 Administrators. We also have a Practice Manager and Assistant Practice Manager.

      Details

      Date posted

      03 June 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Fixed term

      Duration

      12 months

      Working pattern

      Full-time

      Reference number

      A1072-25-0003

      Job locations

      54 High Street

      Kippax

      Leeds

      LS25 7AB


      Job description

      Job responsibilities

      Welcoming patients and dealing with telephone enquiries

      Managing e consults and e mails

      Management of Patient Registration

      Appointment management

      Deal with Incoming paperwork / communications

      Administration of outgoing communications/samples

      Diary management

      Task management

      Preparing Repeat Prescriptions

      General office duties

      Job description

      Job responsibilities

      Welcoming patients and dealing with telephone enquiries

      Managing e consults and e mails

      Management of Patient Registration

      Appointment management

      Deal with Incoming paperwork / communications

      Administration of outgoing communications/samples

      Diary management

      Task management

      Preparing Repeat Prescriptions

      General office duties

      Person Specification

      Skills

      Essential

      • Computer skills
      • Friendly but professional approach to dealing with the public
      • Excellent organisational skills and ability to prioritise work
      • Able to work under pressure
      • Capable of coping with the unexpected

      Experience

      Essential

      • Experience of working in a reception / office environment
      • Experience of working in a customer service environment

      Desirable

      • Experience of working in a GP practice
      Person Specification

      Skills

      Essential

      • Computer skills
      • Friendly but professional approach to dealing with the public
      • Excellent organisational skills and ability to prioritise work
      • Able to work under pressure
      • Capable of coping with the unexpected

      Experience

      Essential

      • Experience of working in a reception / office environment
      • Experience of working in a customer service environment

      Desirable

      • Experience of working in a GP practice

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Kippax Hall Surgery

      Address

      54 High Street

      Kippax

      Leeds

      LS25 7AB


      Employer's website

      https://kippaxhallsurgery.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Kippax Hall Surgery

      Address

      54 High Street

      Kippax

      Leeds

      LS25 7AB


      Employer's website

      https://kippaxhallsurgery.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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