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Job Description
- Req#: 15376
- Provide focused resolution, support, and information to patients, providers and clinical staff.
- Manage cases and requests for services in a timely and accurate manner.
- Collect, verify, and confirm non-clinical information and escalate issues as needed.
- You love helping people solve problems and resolve issues.
- You embrace values of accountability, consistency, engagement, empowerment, respect, and outstanding service.
- You have a High School diploma (required).
- You have a minimum of two years of strong business operations, insurance, quality improvement, or healthcare operations experience.
- You have excellent oral and written communication, customer service, and problem solving skills.
- You are able to interact with all levels of management and a diverse healthcare customer base.
- You are able to work independently in a remote work environment.
- You are a caring team player who is willing to assist others and go the extra mile.
- You are proficient with basic Microsoft Office applications.
- Starting Pay for external hires is $18.00/hr + Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
- Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match
- Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more
- Advancement Opportunities, professional skills training, and tuition /exam reimbursement
- PayActiv - access earned income in between pay checks
- Walgreens Discount - receive up to 25% off eligible items
- Great culture with a sense of community
Overview
Be part of the changing landscape of healthcare. CareCentrix is committed to making the home the center of patient care.
As a Care Coordinator you will participate in the time sensitive collection of documentation required to manage patient cases of care from beginning to end. You will support the clinical nurses and ensure that patients are serviced in a timely manner, according to customer requirements.
Location: 100% RemoteStart Date: 2/12/2024
Hourly Rate: $18.00/hr
Training & Nesting Period: 4-6 weeks
Training & Nesting Hours: Mon - Fri 8:00am to 4:30pm EST
Available Shifts After Training & Nesting:
- Tues - Sat, 7:00a - 3:30p EST
- Tues - Sat, 8:00a - 4:30p EST
- Tues - Sat, 11:30a - 8:00p EST
- Sun - Thurs, 8:00a - 4:30p EST
- Sun - Thurs, 9:30a - 6:00p EST
Responsibilities
In this Job, you will:
This is the job for you if:
Qualifications
You should get in touch if:
What we offer:
CareCentrix maintains a drug-free workplace
#IDCC
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
About the company
We are architecting the future of care at home through a holistic view of post-acute care, determining the best clinical path, and guiding care to the home.
Notice
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