CVS Health
Care Management Associate (Remote)
This job is now closed
Job Description
- Req#: R0628790
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $35.29 per hour
- Eligible for a bonus, commission, or short-term incentive program in addition to base pay
- Comprehensive benefits including affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans
- Opportunity for career advancement within a leading health solutions company
- Supportive work environment that values diversity and inclusion
- Flexibility to work remotely with limited travel requirements
What to Expect (Job Responsibilities):
- Support coordination of medical services and implementation of care plans
- Process referrals, make outreach calls, and enter data into member records
- Document member interactions in electronic records to ensure compliance
- Maintain high standards of customer service and address member issues proactively
- Collaborate effectively within a multi-disciplinary team
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- Proficient in Microsoft Word, Outlook, and Excel, with data entry experience preferred
- Strong organizational, verbal, and written communication skills
- Must reside in the Metro Detroit area
- High School Diploma or G.E.D. required
How to Stand Out (Preferred Qualifications):
- 2-4 years of experience in the healthcare field, such as in a medical office or hospital setting
- Familiarity with basic medical terminology and concepts used in care management
- Flexibility to work outside of standard business hours
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.
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