NHS

Care Navigator


PayCompetitive
LocationAshton-Under-Lyne/England
Employment typeOther

This job is now closed

  • Job Description

      Req#: A5035-25-0007?language=en&page=898&sort=publicationDateDesc

      Job summary

      We are looking for a friendly, experienced Receptionist to join our friendly team at The Pike Practice, Mossley. As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills.

      You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.

      Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.

      As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Healths contractual obligations.

      We can offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Health team is there to support you.

      Experience of working in General Practice is desirable.

      For informal Discussion please contact Charlotte Harrop on the email address given

      Main duties of the job

      All aspects of administration

      Care navigating patients to suitable services

      Liaising with GP on site

      Liaising with colleagues

      Taking telecalls

      Dealing face to face with Patient queries, prescription requests, booking appointments and giving great patient care

      About us

      This is a Temporary Fixed Term contract

      Benefits:

      • Company pension
      • Free parking

      Schedule:

      • Monday to Friday

      Date posted

      01 April 2025

      Pay scheme

      Other

      Salary

      £12.20 an hour NMW

      Contract

      Fixed term

      Duration

      3 months

      Working pattern

      Flexible working

      Reference number

      A5035-25-0007

      Job locations

      The Pike Practice

      Market Place

      Mossley

      Ashton-under-lyne

      Lancashire

      OL50HE


      Job description

      Job responsibilities

      Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

      Processing and distributing incoming and outgoing mail

      Filing and retrieving paperwork

      Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

      Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning

      Ordering and monitoring of stationery and other supplies

      Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

      Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.

      Undertake statutory and mandatory training as required.

      Job description

      Job responsibilities

      Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

      Processing and distributing incoming and outgoing mail

      Filing and retrieving paperwork

      Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

      Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning

      Ordering and monitoring of stationery and other supplies

      Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

      Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.

      Undertake statutory and mandatory training as required.

      Person Specification

      Qualifications

      Essential

      • Educated to a Suitable level grade C
      Person Specification

      Qualifications

      Essential

      • Educated to a Suitable level grade C

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      SSP Health

      Address

      The Pike Practice

      Market Place

      Mossley

      Ashton-under-lyne

      Lancashire

      OL50HE


      Employer's website

      https://www.ssphealth.com/ (Opens in a new tab)

      Employer details

      Employer name

      SSP Health

      Address

      The Pike Practice

      Market Place

      Mossley

      Ashton-under-lyne

      Lancashire

      OL50HE


      Employer's website

      https://www.ssphealth.com/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.