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Job Description
- Req#: A4953-25-0006?language=en&page=307&sort=publicationDateDesc
- GCSE grade A to C in English and Maths
- GCSE grade A to C in English and Maths
Job summary
Longrove Surgery are looking for a Care Navigator to join the team. The applicant must have experience in working with the NHS, have good computer skills and offer excellent customer service
Our Care Navigators are key contributors in supporting the smooth running of the practice by providing internal administrative support necessary for the practice team to meet the needs of and caring for our patients. This role provides an accessible, safe and effective line of communication for patients.The purpose of this supporting role is to ensure that our patients receive an all-around excellent experience.
Main duties of the job
The main duties are to provide a high level of care navigation and reception service to patients, signposting to in-house clinicians and other members of the Practice Team as we as external services, booking appointments with a holistic approach, dealing with queries and general administrative duties.
About us
We are a friendly, supportive training practice in North London. We currently have 7 salaried GPs, 5 GP Partners and a Management Partner. We also have nurses, HCAs and a pharmacist in our clinical team.
We are a training practice and have approximately 17,300 patients.
We are located in a Primary Care Health Centre and are looking to expand our administration team. We have a large admin team to assist the clinicians which includes GP Assistants, Prescription Clerks and Medical Secretaries.
Our practice is part of a Primary Care Network and actively involved in a range of schemes and services to provide high quality to the local population.
Details
Date posted
30 June 2025
Pay scheme
Other
Salary
£12.72 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4953-25-0006
Job locations
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
Job descriptionJob description
Job responsibilities
The main duties are to provide a high level of care navigation and reception service to Patients, signposting to in-house clinicians and other members of the Practice Team as we as external services, booking appointments with a holistic approach, dealing with queries and general administrative duties.
Hours required for this role are: Monday - Friday . Am shifts start at 8am, evening shifts end at 6.30pm and the sucessful candidate will be required to work a mix of the two shift patterns.
Job responsibilities
The main duties are to provide a high level of care navigation and reception service to Patients, signposting to in-house clinicians and other members of the Practice Team as we as external services, booking appointments with a holistic approach, dealing with queries and general administrative duties.
Hours required for this role are: Monday - Friday . Am shifts start at 8am, evening shifts end at 6.30pm and the sucessful candidate will be required to work a mix of the two shift patterns.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Longrove Surgery
Address
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
Employer's website
Employer details
Employer name
Longrove Surgery
Address
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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