• Job Description

  Req#: C9421-25-0395?language=en&page=16&sort=publicationDateDesc

  Job summary

  Care Support Worker

  An exciting opportunity has arisen for a Senior Care Support Worker to join our Paediatric Outpatient Team. The post holder will work as part of the Paediatric Services team delivering a high standard of direct patient care within the Paediatric Outpatients Department both on and off site.

  You will work under the direction of the Paediatric Nurse Specialists and Paediatric Service Manager, utilising your own skills and knowledge.

  You will be expected to work within a team carrying out interchangeable and varied duties dependent on the service needs that day. You may be required to work a flexible shift pattern.

  There is the opportunity to progress from band 2 to band 3 once the correct training is completed. This include venepuncture and skin prick testing.

  Main duties of the job

  • Meet and greet children, young people and their parents / carers arriving for clinic and perform diagnostic tests as required such as urine testing, BP, height and weight measurement
  • Ensure that patient's notes are checked prior to clinic and that pre-clinic tests are requested and the appropriate results are available in the patient's notes (or on the ICE system).Ensure that equipment is clean, in working order and patient safety is maintained at all times. Maintain a working knowledge of incident reporting and emergency procedures
  • Chaperone patients undergoing examinations and provide assistance to the medical team and nursing team as required
  • Maintain consulting rooms by stocking up equipment and documentation as required. Ensure that all patient information is kept up to date reporting any queries to senior staf
  • Work under the instruction of a Registered Nurse or clinician and when assessed competent perform area specific duties following local and national guidelines

  About us

  Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

  At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

  We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

  Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

  Details

  Date posted

  20 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 to £25,674 a year per annum pro rata

  Contract

  Fixed term

  Duration

  9 months

  Working pattern

  Part-time

  Reference number

  421-PSC-3035S

  Job locations

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Job description

  Job responsibilities

  Please see the attached job description or contact Alison France for further info - alisonfrance@nhs.net

  Job description

  Job responsibilities

  Please see the attached job description or contact Alison France for further info - alisonfrance@nhs.net

  Person Specification

  Qualifications/Skills/Knowledge

  Essential

  • 5 GCSE's Grade C or above, including Math's and English
  • NVQ Level 3 or relevant experience
  • Calm and confident under pressure, able to communicate sensitively and tactfully with patients, carers and staff
  • Excellent verbal and written communication skills. Evidence of paediatric knowledge.

  Desirable

  • Experience of working in the Paediatric setting
  • Awareness of current NHS issues

  Person Specification

  Qualifications/Skills/Knowledge

  Essential

  • 5 GCSE's Grade C or above, including Math's and English
  • NVQ Level 3 or relevant experience
  • Calm and confident under pressure, able to communicate sensitively and tactfully with patients, carers and staff
  • Excellent verbal and written communication skills. Evidence of paediatric knowledge.

  Desirable

  • Experience of working in the Paediatric setting
  • Awareness of current NHS issues

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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