• Job Description

  Req#: C9253-25-0296?language=en&page=27&sort=publicationDateDesc

  Job summary

  Previous applicants need not apply.

  THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP & PAIN DIRECTORATE

  PRE ASSESSMENT - CARE SUPPORT WORKER

  PERMANENT POSITION - FULL TIME 37.5 HOURS PER WEEK

  An opportunity has arisen within the Surgical Pre Assessment department for a motivated and enthusiastic individual who will work as a Care Support Worker on a permanent basis. You will be patient facing in this active job and be responsible for undertaking clinical skills and provide care to patients as delegated and supervised by a registered practitioner.

  Previous experience of working in the pre-operative assessment service would be advantageous, but if no precious experience is noted, training can be provided.

  Main duties of the job

  Working in a team under the direction of a Registered Practitioner duties will include:

  1. To assist in the achievement and maintenance of a high standard of patient care.2. To be responsible for providing care to patients as delegated by the registered practitioner.3. To contribute to the maintenance of care environment and quality initiatives to enhance patient care.4. To ensure that their practice adheres to policies, procedures and competencies.5. To act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.7. To assist in observing patients recording any concerns regarding their condition and reporting these to the practitioner in charge.8. To use IT systems where appropriate and trained to do so, to record patient information.

  About us

  At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

  As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

  As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

  Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

  Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

  Details

  Date posted

  10 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year Per Annum Pro Rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  253-0625-7241013-A

  Job locations

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

  Person Specification

  Qualifications & Education

  Essential

  • Maths and English qualification - GCSE Grade A-D, or Grade 4-9, or Functional Skills Level 1 English Language and Mathematics or equivalent
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

  Experience

  Essential

  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time

  Desirable

  • Experience in a healthcare environment

  Knowledge & Training

  Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

  Communication & Relationship Skills

  Essential

  • Evidence of Effective communication skills including verbal, written (legible handwriting), Non-verbal, compassion and respect
  • Ability to communicate appropriately with patients, relatives and/or carers
  • Ability to communicate effectively with staff/multidisciplinary team
  • Positive and enthusiastic approach to work
  • Courteous and polite

  Analytical & Judgement Skills

  Essential

  • Ability to use own initiative

  Planning & Organisational Skills

  Essential

  • Participation in flexible work patterns required to meet the needs of the service

  Person Specification

  Qualifications & Education

  Essential

  • Maths and English qualification - GCSE Grade A-D, or Grade 4-9, or Functional Skills Level 1 English Language and Mathematics or equivalent
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

  Experience

  Essential

  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time

  Desirable

  • Experience in a healthcare environment

  Knowledge & Training

  Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

  Communication & Relationship Skills

  Essential

  • Evidence of Effective communication skills including verbal, written (legible handwriting), Non-verbal, compassion and respect
  • Ability to communicate appropriately with patients, relatives and/or carers
  • Ability to communicate effectively with staff/multidisciplinary team
  • Positive and enthusiastic approach to work
  • Courteous and polite

  Analytical & Judgement Skills

  Essential

  • Ability to use own initiative

  Planning & Organisational Skills

  Essential

  • Participation in flexible work patterns required to meet the needs of the service

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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