• Job Description

  Req#: CAREE002220

  MyComputerCareer is looking for an energetic, dynamic and customer service professional to join our team in a 100% remote Career Advisor position. Be one of the first people to connect with potential students, help understand their education needs and propel them into helping them achieve their education and working goals! The perfect candidate for this position will be able multi task, provide excellent customer service skills and problem solve as needed. If this sounds like you- apply today!

  Role: Career Advisor

  Similar job titles: Call Center Agent, Contact Center associate, Customer Service representative, student services advisor, and scheduler

  Location: Remote

  Compensation: $35K, hourly non exempt

  Hours: Monday - Thursday 11am- 8pm EST and alternating Friday and Saturdays 9am - 5pm (open to other time zones)

  We are eligible to hire in the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MN, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA and WI

  What you will be doing:

  • Communicating with prospective students via telephone or email to help them make informed decisions by providing ethical, timely, and accurate information regarding general information about the school's accreditation, education programs and the importance of career consultations.
  • Identifying prospective students' professional and educational goals, and pairing them with the correct campus and scheduling options.
  • Ensuring a positive student experience by establishing a professional rapport with prospective students, and helping resolve any challenges or issues they may encounter prior to attending their career consultation.
  • Responsible for a monthly quota, while managing his/her lead pipeline, and reporting personal performance to their supervisor.

  Qualifications needed:

  • High School Diploma/GED - Required
  • Demonstrated proficiency in Microsoft Word and Excel (required)
  • Proficiency in computer systems.
  • Excellent Customer Service skills
  • Ability to think outside the box.

  What does MyComputerCareer.edu have to offer YOU?

  • A focus on students, academic excellence, and helping others succeed
  • Professional work environment
  • Talented and committed co-workers (We serve each other)
  • Service projects (Military makeover, companywide serve day, etc.)
  • An opportunity to make a difference while expanding your knowledge
  • Competitive pay & benefits (This is not a commission-based role)
  • Clean and aesthetically pleasing open campus environment with a family feel.

  Why Work for us?

  Our focus is on helping Others Succeed- Every day, our career advisor team helps potential students take the first step to start a rewarding career. The Career Advisor is the first point of contact for the student, they help potential students gather the information needed to make an educated decision about the program. Our mission at MyComputerCareer is to help our students develop the skills necessary to permanently and positively change their lives and futures by attaining financially rewarding and personally fulfilling careers in Information Technology.

  PHYSICAL AND COGNITIVE DEMANDS

  The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.

  We are an Equal Opportunity Employer

• About the company

  Start your new life as an IT professional in months. MyComputerCareer is here for career coaching, education, and providing you with essential certifications and resources.

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