Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

CMU-Africa’s vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. Our mission is to produce creative and technically strong engineers, who have been trained in the African context and prepared to make a transformative impact in their communities and the world.

We are seeking a highly motivated and dedicated individual to join our team as Career Services Officer. In this role, you will provide essential services designed to assist students and alumni in shaping successful transitions from academia to professional life. This entails continuous support throughout a student's academic journey, offering guidance on resume building, interview preparation, and personal branding advising and support. This position reports to the Associate Director of Student Affairs and offers an opportunity to make a meaningful impact on students’ lives.

Inclusion, collaboration, and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who can optimally collaborate with a diverse population of internal and external partners at a high level of integrity. We are looking for someone who shares our values, thrives in an exciting and complex environment, and who will support the mission of the university through their work.

Core Responsibilities:

As a Career Services Officer, your main responsibility will be to support students and alumni in their career planning by providing personalized coaching and developing relevant programs and workshops. This position collaborates with both internal and external stakeholders to develop and implement a comprehensive employer development and outreach plan that engages recruiters from various sectors and industries. Specific duties will include, but not be limited to the following:

• Student Advising/Consultation: Provide career counseling to CMU-Africa students and alumni on career exploration, professional development, internship and job-search preparation, and post-graduation career planning needs. Use industry insights to provide individual and group career coaching.
• Program Development and Participation: Develop and implement relevant programming to include career fairs, workshops, and collaborations with the Academic and Professional Skills team and other partners to foster successful career development of students. Participates in relevant events sponsored by various university constituencies.
• Career Development Workshops/Events: Partner with the Academic and Professional Skills team to develop, coordinate, and facilitate training and skills development workshops to include resume preparation, job-search strategies, interview skills, and experiential learning preparation. Plan and implement annual mock interviews, alumni career panels, corporate presentations and on campus recruiting events and interviews.
• Stakeholder Engagement: Partner with the Director of External Relations and other colleagues to identify and cultivate relationships with strategic partners to expand internship and employment opportunities for the program.
• Serve as the Transition Lead for the Mastercard Foundation Scholars program.
• Resource Development: Coordinate resources in support of student career programs to meet accelerated recruiting timelines. Manage the internships and career services job portals to ensure effective student and employer engagement.
• Program evaluation: Conduct program evaluation and assessment including articulating goals, objectives, and outcomes; data collecting and benchmarking; and report writing.
• Collaborate with the Marketing and Communications and other external relations teams to facilitate communication with external and internal partners. Plan, implement and evaluate innovative programming as market trends change.

Qualifications:

Education And Experience

• A bachelor’s degree in a relevant field
• Minimum of 3 years of experience in relevant field or equivalent relevant experience in a people-facing capacity preferred.
• Excellent oral/written communication skills required.
• Fluency in both spoken and written English required, French is a bonus.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Skills And Competences

• Deep commitment to enhancing educational opportunities and developing leadership capacity in Africa.
• Strong interpersonal skills with the ability to connect effectively with individuals from diverse cultures and backgrounds.
• Proficient in synthesizing data to provide strategic insights and informed recommendations.
• Quick to adapt and thrive in dynamic and evolving environments, demonstrating resilience in the face of challenges.
• Self-starter with a proactive mindset, capable of developing creative solutions to academic advising and administrative challenges.
• Proven ability to exercise discretion and maintain confidentiality in sensitive situations.
• Skilled at managing difficult situations with professionalism and maintaining focus during high-pressure scenarios.
• Meticulous attention to detail, ensuring accurate and organized reporting and record-keeping.
• Strong computer skills, particularly in the Microsoft Office suite, with a demonstrated ability to leverage technology for improved administrative efficiency.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays . Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access , and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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