• Job Description

  Req#: 51582748

  Position Overview:
  The Care Coordinator role is designed to support care team & office operations. This role will report to the Client and Care Team Manager (CCTM). Below are the primary areas of responsibility for the Care Coordinator:

  • Plays an Important Role in Fulfilling Shifts & Supporting Client & Caregiver Introductions
  • Takes the lead with Office Phones & Administrative Support
  • Greeting Clients, Caregivers, and Prospects with a Warm Welcome & Strong Presence
  • Gathering pertinent information and processing calls properly ( send urgent calls through or take a message )
  • Works to solve needs if possible ( clock in/outs, schedule tweaks, etc.. )
  • Supports with Client & Caregiver Communication along with Scheduling when Available
  • Shares the On-Call Phone w/ other Care Coordinators & Operations Team when needed

  Key Skills & Traits Required:

  • Passion for Caregiving, Great Communication Skills, Ability to Manage Conflict, Works well with Others, Basic Computer Skills, and Ability to Operate in a Fast-Paced Environment.
  • CNA Certification is Preferred but Not Required
  • 3+ Years of Caregiving Experience is Required
  • Must pass Background Checks, Have a Valid DL, and pass a Drug Test

  Enjoy Our Job Benefits:

  • Paid Time Off
  • Pay On Demand
  • Bonus structure
  • Varied Discount Programs
  • Benefits Package

• About the company

  Senior Helpers® is the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities.

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