CorVel Corporation
CareIQ Scheduling Coordinator I
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Job Description
- Req#: CAREI010558
Employer Industry: Risk Management Solutions
Why consider this job opportunity:
- Salary up to $23.28 per hour
- Comprehensive benefits package including Medical, Dental, Vision, and 401K options
- Opportunity for career advancement and growth within a stable and supportive company
- Work remotely from anywhere within the EST or CST time zones
- Join a company recognized as a Great Place to Work® with a strong culture of accountability and teamwork
What to Expect (Job Responsibilities):
- Provide telephonic customer service in a high-volume inbound and outbound call-center environment
- Schedule medical appointments for claimants, ensuring service level expectations are met
- Complete accurate data review and entry in proprietary systems
- Maintain regular updates for all case stakeholders and manage assigned cases
- Use problem-solving skills to address scheduling challenges and ensure timely appointments
What is Required (Qualifications):
- High School diploma
- Prior work experience in a detail-oriented customer service environment
- Effective multi-tasking skills in a fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Computer proficiency with MS Office and proprietary systems
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Strong interpersonal, time management, and organizational skills
- Ability to work independently and collaboratively in a team environment
#RiskManagement #CustomerService #RemoteWork #CareerGrowth #HealthcareIndustry
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