Employer Industry: Risk Management Solutions

Why consider this job opportunity:
- Salary up to $22.74 per hour
- Comprehensive benefits package, including Medical, Dental, Vision, and Life Insurance
- Opportunities for career advancement and growth within a stable and supportive company
- Remote work flexibility for candidates residing in Central or Eastern time zones
- Positive company culture recognized as a Great Place to Work®
- Engaging work environment focused on teamwork and integrity

What to Expect (Job Responsibilities):
- Provide telephonic customer service in a high-volume inbound and outbound call-center environment
- Complete accurate data review and entry, ensuring documentation is verified for accuracy
- Manage and update all case stakeholders regularly on service progress
- Utilize problem-solving skills to address daily scheduling challenges and avoid delays
- Meet departmental production and quality performance expectations consistently

What is Required (Qualifications):
- High School diploma
- Prior work experience in a detail-oriented customer service environment
- Excellent written and verbal communication skills
- Strong interpersonal, time management, and organizational skills
- Computer proficiency with MS Office and proprietary systems

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced, team-oriented environment
- Proven ability to multi-task effectively while maintaining a professional demeanor
- Familiarity with healthcare services or case management processes

#RiskManagement #CustomerService #RemoteWork #CareerAdvancement #GreatPlaceToWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."