Req#: CAREI009697Employer Industry: Risk Management Solutions
Why consider this job opportunity:
- Salary up to $23.28 per hour
- Comprehensive benefits package including medical, dental, vision, and 401K options
- Opportunity for career advancement and growth within the organization
- Work remotely, with a requirement to reside in the Central or Eastern time zones
- Supportive and collaborative work environment
- A chance to contribute to innovative and integrated solutions in the risk management sector
What to Expect (Job Responsibilities):
- Provide telephonic customer service in a high-volume call center environment
- Complete accurate data review and entry
- Review treatment and appointment documentation for accuracy and completion
- Ensure all case stakeholders are updated regularly
- Utilize problem-solving skills to manage daily scheduling challenges
What is Required (Qualifications):
- Must have a High School diploma
- Prior work experience in a detail-oriented customer service environment
- Excellent written and verbal communication skills
- Strong interpersonal, time management, and organizational skills
- Computer proficiency, including the ability to utilize MS Office and proprietary systems
How to Stand Out (Preferred Qualifications):
- Experience in a high-volume, fast-paced, team-oriented work environment
- Familiarity with healthcare services and claims processes
- Strong critical thinking skills for effective problem-solving
- Ability to maintain professionalism in complex telephonic conversations
#RiskManagement #CustomerService #RemoteWork #CareerOpportunity #HealthcareServices
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