• Job Description

  Req#: 3404586

  Description

  This position is responsible for greeting customers, taking customer orders and payment, preparing and delivering coffee and non-coffee products in a timely manner, and creating a positive energetic atmosphere for our customers thereby promoting Mackenthun’s Exceptional Experience.

  
  

  Key Responsibilities

  • Customer service and shift work including welcoming customers to the coffee shop, taking orders and accurately processing payments using the cash register.
  • Prepare beverages and serve products according to department standards and procedures.
  • Work to develop familiarity with customers by knowing their name, favorite or usual order.
  • Follow all cash handling and payment accepting policies and procedures.
  • Ensure that floors throughout the department are clean and free of debris.
  • Stock and organize the department as needed.
  • Ensure that the seating area, i.e. tables, counters, chairs, are clean and free of debris.
  • Prepare products for later shifts, weigh out beans for the rest of the day and the next shift. Prepare oatmeal cups, cold press and cooler mix.
  • Responsible for following safe food guidelines.
  • Minimize department losses due to improper product handling, storage, damage and spoils.
  • Perform duties in a manner that safeguards company equipment, resources and image.
  • Other duties as assigned

  Requirements

  Education & Experience

  • Must be at least 16 years of age.
  • Restaurant, retail or customer service experience preferred.
  • Minimum High School Diploma or GED preferred but not necessary.

  Skills & Competencies

  • Flexibility to work early mornings, evenings, some holidays and weekends (on average 10-15 hours per week).
  • Must be honest and dependable.
  • Must be able to work independently, be self motivated, and work as a team member.
  • Must be able to clearly speak, read and write the English language.

  Working Conditions and Physical Demands

  • Constant standing, walking, hearing, and seeing for extended periods.
  • Frequent hand/wrist motions, bending, reaching, crouching, and kneeling.
  • Lifting up to 50 lbs.
  • Requires close, distance, and peripheral vision, depth perception, and color vision.
  • Exposure to cleaning chemicals and varied indoor environments (refrigerated, wet, hot, cold) with machine/equipment noise.
  • Teamwork and independent work in a smoke-free, fast-paced facility.

  Benefits Summary

  Part Time: Earned Safe & Sick Time. Shift differentials for working Sundays & Holidays. All our employees also receive a 10% discount at all locations.

• About the company

  Our Mission The mission of Mackenthun’s Supermarket, Inc. is to provide customers with an exceptional food experience, while continuing to be involved in our communities and dedicated to the fair and honest treatment of our employees and suppliers. We ...

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