Phoenix, Arizona

Salary: $18.5570 hourly
Grade: 14
Closing Date: 3/25/2024
Work Schedule: Mon - Fri 11a.m-8p.m

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).

Under the general supervision of the Operations Manager a Case Aide Record Assistant is responsible for fleet management, data entry, inventory, responsible to in person care of children 0-17 and young adults 18-20 who are in the transitional or awaiting placement with an out of home caregiver. The essential functions of the position is as follows:

• Assists clients with application processes; provides case assistance to participants involved in child safety services
• Engages, observes and interacts with children to include, but not limited to performing lice treatments, changing diapers, assisting with potty training, bathing young children and providing comfort
• Provides trauma informed care to children and young adults
• Provides clerical support to staff and clients
• Transports children to their respective placement
• Performs housekeeping functions to include, but not limited to laundry, cleaning dishes, preparing meals (for all ages) and cleaning tasks.
• DCS Hard case file management, organization, and purging. Document Management of electronic case records in computer-based Case Management System. Completes redactions and disclosures of court documents; performs clerical tasks as needed.

Knowledge of:
• Impacts of adverse childhood experiences (ACES) and techniques needed to support individuals that have experienced adversity.
• Trauma Informed Aare Approach
• Child development stages.
• Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
• Teamwork and collaboration.
• Engaging children and young adults.
• Time management and multi-tasking
• General clerical functions such as data enter and note taking.
• Verbal and written communication.
• Modeling professional behavior with those served.

Ability to:
• Understand and adhere to related state, Federal and local laws as well as DSC policies and procedures.
• Maintain boundaries
• Follow moderately complex written and oral instructions.
• Perform quality documentation.

• High school diploma or GED
• Valid driver’s license.
• Level one Fingerprint Clearance card - Arizona.

Selected candidates must be able to pass a background investigation and DCS Central Registry check.
Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

All DCS positions participate in the Arizona State Retirement System (ASRS).
• Enrollment eligibility becomes effective after 27 weeks of employment.

ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.