Hennepin County's Office of Multi-Cultural Services within the Initial Contact and Assessment area of Health & Human Services is seeking two Case Management Assistants who are bilingual in Somali, to be part of a team that provides Hennepin County residents access to information services, and supports their needs allowing them to live healthy, safe, stable, and independent lives.

Effective December 31, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the range.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page .

Location and hours:

These positions are hybrid and will be located at the South Minneapolis Human Service Center at 2215 East Lake Street, Minneapolis, MN 55407 with remote work as job duties require. Work hours are Monday through Friday, 8 a.m. to 4:30 p.m. While these positions are designated as hybrid, based on current requirements, hires must live in or relocate to Minnesota or Wisconsin.

New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.

About these position types:
These are full-time, benefit earning positions.
These positions are internally classified as a Case Management Assistant.
Click here to view the job classification specification.

In these positions, you will:

Seek out, interview, and assist people in need of agency services.
Provide assistance with applying for, renewing, and maintaining public benefits; assist with navigating county programs and understanding program requirements.
Complete the Broader Needs Assessment to assess residents’ needs and identify available resources.
Visit individuals and families in their homes when necessary to explain supportive services and resources available.
Attend and actively participate in community events, fairs and other community gatherings.
Arrange for transportation or transports clients and monitors service plans.

Need to have:

One of the following:
- Two years or more of responsible, paid social service experience providing direct client service.
- A two-year human services certificate.
- Two years or more of college coursework in the behavioral sciences.
Ability to communicate fluently in Somali in addition to English, both verbally and in writing.
Access to reliable transportation to travel to service sites and residences within Hennepin County.

Nice to have:

Experience:
- Using databases and performing data entry where accuracy is essential.
- Working with the Somali speaking community.
Ability to:
- Work in a fast-paced environment requiring multitasking and strong time management skills.
- Establish and maintain professional working relationships with clients, staff, and the public.
- Make sound, independent judgment.
- Work well in a group setting, be accountable to the team.

Candidates with fluency in Somali in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.

About the department:

Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

This position may have access to systems or other documentation that contains HIPAA data.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.

If you have any questions, please contact:

Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855

Case Management Assistant (Somali bilingual)

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