• Job Description

  Req#: 544942

  ORGANIZATIONAL OVERVIEW

  East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

  EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

  Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

  POSITION OVERVIEW

  The Case Manager Coordinator works in the Youth Empowerment Services (YES) Program and directs the community-based Case Managers in the use of a social justice, strength based coaching model, and trauma informed framework to support the under-resourced and at-promised youth throughout under-served communities.

  The Case Manager Coordinator provides programmatic support, leadership, and clinical supervision to the community-based program staff, and also works collaboratively with internal and external partners to support and enhance our trauma-specific, place based continuum of services to achieve positive outcomes while serving the marginalized communities in need.

  Position Reports To: Program Director

  QUALIFICATIONS and COMPETENCY FACTORS

  1. Minimum of 2-3 years of experience navigating the community.
  2. Baccalaureate Degree (preferred) (social work, sociology, psychology, child development, etc.).
  3. Excellent supervisory, administrative, written and oral communication skills.
  4. Ability to efficiently use a web-based system for quality review of records and work performed.
  5. Prior personnel management experience preferred.
  6. Ability to speak effectively before groups of youths, mental health professionals, parents and/or guardians, teachers, school administrators, interns or volunteers.
  7. Demonstrated capacity to work as a team player and ability to manage teams; excellent interpersonal skills; and ability to listen and respond effectively.
  8. Work skills should include a willingness to maintain clear and complete records, meet deadlines for written reports, and compile and report monthly statistics as needed.
  9. Ability to drive with valid driver's license, auto insurance, and access to use of an automobile as needed.
  10. Bi-lingual (English/Spanish) preferred.

  RESPONSIBILITIES

  1. Provides individual and group supervision to case management and navigator staff.
  2. Gives input on training needs of case managers and navigators and provides training when needed.
  3. Maintains relations with school site principal, personnel, and supports staff in their relationships at school sites, ensuring school referral systems are set up for success.
  4. Assist in the hiring and training of community-based staff.
  5. Attends COST/SST/ and other provider and youth support meetings as needed.
  6. Assist the Program Director in the development and facilitation of the programs referral system to promote increased referral flow and support with meeting program deliverables.
  7. Supports staff in meeting program service delivery and caseload expectations, and provides supervisees with ongoing feedback to monitor progress towards expectations.
  8. Provides crisis consultation and direct crisis intervention services as needed, particularly in support of line staff.
  9. Co-creates professional development goals with employees and completes periodic employee evaluations for continued professional development and accountability.
  10. Monitors supervisee’s work schedules and informs Program Director of any issues, absences, and vacations.
  11. Supports Program Director in ensuring client charts are up-to-date for grant reporting requirements and data collection needs
  12. Holds a small caseload of community-based clients.
  13. Performs other duties as assigned.

  WORKING CONDITIONS and JOB SETTING

  1. Work is various locations in Alameda County.
  2. Routine driving is required; work is split between office and field visits.
  3. Ability to drive, with appropriate driver’s license and insurance; or access to a car.
  4. Periodic lifting up to 25 pounds is required.

  BENEFITS INFORMATION

  EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes:

  1. Medical, Dental and Vision insurance. Full time employee only coverage is free of charge for certain Medical and Dental coverages.
  2. Multiple options of Mental Health Care supports and services.
  3. Chiropractic and Acupuncture benefits included in Medical plans.
  4. Employer paid Basic Term Life/AD&D insurance; employee paid voluntary life insurance and AD&D (for employee, spouse and children if choose to elect).
  5. Accident, Critical illness and Hospital Indemnity coverage ( for employee, spouse and children if choose to elect ).
  6. Tax deferred FSA (flexible spending account) for Health Care and/or Child Care; commuter benefits for Transit and/or Parking expenses.
  7. 403b retirement program with an up to 4% Employer dollar to dollar Match after 1 year of employment.
  8. Prepaid Legal Consultation and Identity Theft Protection insurance.
  9. Pet Insurance to care for the four-legged family member(s).
  10. ScholarShare 529 Savings Plan for higher education expenses for the beneficiary includes employee, child or another family member, etc.

• About the company

  We strive to be the recognize leader in giving children and families throughout the Bay Area hope, health, and opportunity. Our nurturing child-focused enrichment, education, peer support, and mental health programs are increasingly seen as state and ...

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