NHS
Case Worker, Safe Haven North Tyneside
This job is now closed
Job Description
- Req#: B0419-25-0036?language=en&page=992&sort=publicationDateDesc
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro-rata for part-time and the option to purchase or sell days
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro-rata for part-time and the option to purchase or sell days
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro-rata for part-time and the option to purchase or sell days
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
- Demonstrable experience of working 1:1 with service users with complex needs
- Demonstrable experience working within Health, social care or VCSE systems
- Awareness of Health and Social care systems
- Demonstrable experience of working 1:1 with service users with complex needs
- Demonstrable experience working within Health, social care or VCSE systems
- Awareness of Health and Social care systems
Job summary
Case Worker, North Tyneside Safe Haven
Hours Mon-Sun between 2pm - 10pm, full or part-time considered
Enhancements paid for evenings, weekends and bank holidays
We have a fantastic opportunity for a Case Worker to join our brand new service which is launching at the beginning of July. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Wallsend.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
Main duties of the job
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
About us
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
Date posted
11 April 2025
Pay scheme
Other
Salary
£24,637.56 to £27,900.41 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
B0419-25-0036
Job locations
87 Park Road
Wallsend
Tyne And Wear
NE28 7LP
Job descriptionJob description
Job responsibilities
Case Worker, North Tyneside Safe Haven
Hours Mon-Sun between 2pm - 10pm, full or part-time considered
Enhancements paid for evenings, weekends and bank holidays
We have a fantastic opportunity for a Case Worker to join our brand new service which is launching at the beginning of July. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Wallsend.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Job responsibilities
Case Worker, North Tyneside Safe Haven
Hours Mon-Sun between 2pm - 10pm, full or part-time considered
Enhancements paid for evenings, weekends and bank holidays
We have a fantastic opportunity for a Case Worker to join our brand new service which is launching at the beginning of July. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Wallsend.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role
Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery.
Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
Demonstrable experience of working 1:1 with service users with complex needs
Demonstrable experience working within Health, social care or VCSE systems
Awareness of Health and Social care systems
Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
Awareness of recovery in the context of mental health
Awareness of the effects of stigma and discrimination
Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Employer details
Employer name
Everyturn Mental Health
Address
87 Park Road
Wallsend
Tyne And Wear
NE28 7LP
Employer's website
https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)
Employer details
Employer name
Everyturn Mental Health
Address
87 Park Road
Wallsend
Tyne And Wear
NE28 7LP
Employer's website
https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.