· Greet and assist patients that present.

· Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.

· Check in patient by following check-in policies and procedures and using the check-in systems of manual visit records when the systems are down

· Check out patients by following check-out policies and procedures and using the check-out systems or manual visit records when the systems are down, if applicable

· Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Medi-Cal, and industrial patients

· Assist patients by providing general information and explaining co-pays/applicable fees.

· Maintain the patient will-call area box, if applicable

· Communicate with clinical and business office staff as needed

· Cash Handling Reconciliation Deposit and handle cash according to the Cash Handling Responsibility Agreement.

· Perform other duties as required