• Job Description

  Req#: 66232
  Job Summary:

  Enhances the growth of gaming revenues through the development of our customer base. Maintains relationships with valued gaming guests and markets our gaming product to potential high-limit guests.

  Essential Job Functions:

  • Identifies premium slot and table players with emphasis on developing relationships with players.
  • Assists in the development and implementation of new programs and promotions to ensure a steady flow of high quality patronage.
  • Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system.
  • Increases market share and company profitability in accordance with all gaming regulations.
  • Develops and promotes special events with target areas as directed.
  • Makes reservations for high-end guests as appropriate.
  • Represents management at special events and promotions.
  • Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
  • Tracks guests’ visits, arranges transportation and accommodations and provides complimentaries according to established guidelines.
  • Travels to various markets to meet new potential high-end players.
  • Keeps informed of competitive promotional methods.
  • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Must be able to maintain confidentiality of VIP information.

  Qualifications:

  • College degree preferred.
  • 2 to 5 years Host or Player Development experience in a major gaming operation of similar size and stature.
  • Fluent Spanish preferred
  • Must have a proven track record of increasing gaming revenue through established customer base.
  • Must have strong telemarketing skills.
  • Computer literate in PCS, AS400, Oracle and Microsoft office preferred.
  • Must possess excellent interpersonal, communication, team-building and problem-solving skills.
  • Must be resourceful and highly motivated in seeking out new VIP opportunities.
  • Must be able to work effectively across all departments.
  • Must present a well-groomed, professional appearance.
  • Must be willing to adhere to all California and tribal gaming regulations and guidelines.
  • Must be willing to work any shift and any day when necessary.
  • Must be able to work extended hours during special events, including limited overnight travel.

  Physical, Mental & Environmental Demands:

  • Must be able to continuously maneuver around office and casino.
  • Must be able to move quickly around property.
  • Must be able to bend, crouch, kneel, twist and work at a desk.
  • Responds to visual and aural cues.
  • Must be able to work independently and proven to be self-motivated.
  • Must be able to speak, read, write and understand English.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to respond calmly and make rational decisions when handling guests’ needs.
  • Must be able to tolerate areas containing second hand smoke.

• About the company

  Caesars Entertainment, Inc. was a Paradise, Nevada based business that was the largest owner, operator and developer of casinos throughout the world.

Notice