WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• To provide outstanding guest service, both internal and external.

• Safeguard company funds while maintaining accurate accountability of funds and to promote the facilities, services, programs, and events of the Cactus Petes properties.

• Adhere to established department and property policies and procedures regarding guest service standards.

• This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty.

• Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity or by a guest of Cactus Petes Casinos.

• Redeem coins, tickets, chips and cash guest checks.

• Maintain and assure the proper handling and routing of all paperwork.

• Assist guests in completing Penn Play application.

• Enter membership information into computer.

• Perform data entry for current events into event codes.

• Issue replacements cards for guests.

• Assist in Marketing promotions and player events involving the promotions department and Penn Play.

• Assist members with point redemption for cash back and if available, various merchandise.

• Support back office, Casino Services Manager, Executive Hosts and Marketing Department.

• Resolve any guest problem or perceived inconvenience both positive and negative in nature.

• Assist in meeting arriving bus groups.

• Act as “Sales Representative” and central information center for the property, usually being the first contact by guests.

• Conduct paging in Casino when requested.

• Provide complimentaries when play warrants.

• Be familiar with the safe handling of cleaning product, equipment, and supplies.

• Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.

BRING US YOUR BEST.

• Prior cash handling experience preferred.

• Prior experience with computer required. Experience with POS, data entry, Microsoft Programs, Windows, and internet preferred.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals.

• High School Diploma or GED preferred.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$15.00