THE ROLE & THE TEAM

The Category Operations Team is a highly specialized Team focusing on excellent and efficient high-quality execution of processes, from order entry to invoicing clarification. In this team you will become an expert on the purchase to pay process. You will be responsible for the entire process from creating an order to ensuring that all articles we ordered are delivered on time and have all information needed to go online. You will be in daily contact with both external and internal stakeholders (brands, buying and planning departments, accounting, transportation and warehouse operations teams). You will also have a great opportunity to build a wide knowledge of supply chain management in the e-commerce industry.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Support our category management team in all operational and administrative matters, especially in placing purchase orders into our systems and check them for accuracy and managing the delivery schedule of intake on a daily, weekly, monthly basis in close cooperation with the supply chain management of our suppliers
• Prepare and maintain the master data of our products in our merchandise management system as well as focus on entering all order-related data to our system (EAN-Matching, Supplier Data) to ensure high quality orders
• Be the first contact person for our international suppliers for all operational topics and assist in setting up and maintaining condition contracts. Communicate with them to ensure the availability of our products and coordinate returns with our suppliers and warehouses
• Look for solutions that will contribute to optimizing our pre-season and in-season processes

WE'D LOVE TO MEET YOU IF

• Apprenticeship or first relevant professional experience in an administrative role.
• Great organization and communication skills, structured ways of working
• Focus on accuracy and quality while working with data and numbers. Extensive experience working with MS Office, especially Excel
• Thriving in fast-paced environments, embracing collaboration and acting proactively.
• Be open to continuous improvement, strive for process excellence and actively seek practical solutions in your area of responsibility
• Ownership and accountability for your tasks and responsibilities. Organizing your workload efficiently, ensuring tasks are ready on time, are accurate and prioritized accordingly

OUR OFFER

Career Development

• We offer peer-to-peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Minimum of 27 holiday days per calendar year
• Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility

• Flexible working hours
• Relocation assistance for internationals
• Home office equipment available for hybrid working, to support you working from home
• Hybrid working model with 60% remote per week
• Opportunity to work from abroad for 30 (working) days per calendar year

Financial

• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
• Discounts from a wide range of external partners

Family

• Employee parents’ forums and employee resource group
• Supported transition into and out of parental leave, with a buddy and re-onboarding plan
• 3 fully-paid child sick days per year
• Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO

It’s the perfect time to join Zalando’s journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.