Posting End Date:

November 16, 2023

Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aim for around 1-2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this. The role could also be based at either our Bracknell or Victoria campus based on your preference.

The salary range for this role is set at £53,000 - £80,500

Job Description:

You will be accountable for the creation of effective customer/marketing strategies and plans which deliver on the key commercial, brand and customer measures and targets for Fashion / Beauty / Kids & Nursery.

You will be supported by category marketing planning executives and work closely with the Head of Category Marketing, Fashion & Beauty. You will gather support for your proposed plan for category marketing across the Commercial and Customer Leadership teams. You will work closely with the category marketing manager and channel leads to ensure execution of the plans.

You will show a solid understanding of the category, customer data, market and competitor context, and insight. You will connect this to an investment plan designed to meet category and channel performance targets. You will be motivated by the fast pace of retail and resilient to the demands of responding to the trading environment. You are not afraid to course-correct as required.

Work closely with brand strategy, commercial excellence, planning, retail media and your marketing manager partners.

Secure investment, demonstrate effective use of spend, connect to business targets

Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.

We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.

Key Responsibilities:

• You will be accountable for developing and creating a 12-18m Customer strategy and marketing plan for Fashion / Beauty / Kids & Nursery within Customer and ensuring it ladders up to Customer and Commercial Targets.
• You will be the single point of contact for working with the relevant Commercial team on Customer and Marketing plans and will represent Customer at directorate relevant meetings.
• You will work effectively across the business to ensure activities in service of this plan are planned, prioritised and resources allocated to support the plan.
• You will work closely with the Performance manager to define key measure of success for your areas and activities and ensure along with the campaign manager that any activity is measured against these key success metrics.
• You will support the Head of Category Marketing, Fashion & Beauty to ensure the appropriate budget allocation across your area. You will be accountable for the marketing budget and allocation across activities to support this plan.
• You will be responsible for ensuring consistency with the overall customer, marketing and brand strategies. As well as working with other planning colleagues to align on plans, messages and cross-collaborate to do bigger and better activities.
• You are responsible for working across Customer to review and develop the comms strategy and any positioning for your area and working with them to refine briefs prior to handing over to comms execution.
• Represents the category in key Commercial forums e.g. TPG and reflects any changes in the plan as necessary.
• You will be responsible for working (where appropriate) with colleagues in Waitrose (especially those working on FS) to ensure plans are aligned and launched together where appropriate.

Essential Skills:

• Demonstrable experience of developing customer / marketing plans linked to commercial, brand and customer outcomes.

• Working knowledge of planning processes and project management skills.

• Marketing, Planning or Trading/ Commercial experience , working on a large omni-channel brand.

• Budget management experience .

• Experience gathering insight from data to assist decision makers.

• Using data visualisation tools, such as Tableau, to make data informed decisions.

Benefits of the Partnership and the role:

• You will enjoy 25% discount at John Lewis and 20% in Waitrose

• The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay).

• Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy.

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits.

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

• Thanks for your patience in the meantime and for showing an interest in joining JLP.

For internal use only:

You can view a copy of the full job outline HERE

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Pay Range:

£53,000.00 up to £80,500.00 Annual

Scheduled Weekly hours:

35

Worker Type:

Temporary Partner (Fixed Term)

Job Level:

Partnership Level 6

Hours of Work:

35

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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