• Job Description

  Req#: HOT0BQJO

  Exciting opportunity at the Skirvin Hilton Oklahoma City! They are seeking a Catering Sales Manager to join their team to handle overall social-based business, especially the wedding market. Join us in creating memorable experiences and exceptional events at one of Oklahoma City's premier hospitality destinations.

  What Will I Be Doing?

  As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected
  departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.

  Position Summary
  As a Team Member your essential functions in this role include such things as:
  • To organize, plan and prioritize your duties by developing plans and goals.
  • Timely communication to internal and external clients via telephone, email, written documents or in person.
  • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
  • Demonstrate knowledge of job systems, products, booking systems, and processes. Selling and influencing both internal and external clients.
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
  • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
  • Participate in customer site inspections and assist with the sales process as necessary.
  • Selling and influencing both internal and external clients.
  • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
  

  #LI-JW1

  What are we looking for?

  • 2+ years of Catering, Sales, or Event Sales experience
  • Prior hotel industry experience preferred
  • Flexible scheduling based on groups in house Required
  • College Degree preferred

  The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
  • Education, including: college degrees and professional certifications*
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Discounted Team member lunches
  • Discounted dry cleaning for work attire
  • Complimentary Garage Parking - adjacent to hotel
  • Recognition and rewards programs

• About the company

  Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.

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