• Job Description

  Req#: C9438-23-0717?language=en&page=366&sort=publicationDateDesc

  Job summary

  Our 'team' is just that-a team all supporting each other and working together to achieve the best outcomes, and we are proud of this. We freshly prepare over 2000 meals every day on site for our patients and staff, and need you to come in and supervise our fab team of Catering Assistants focusing on the quality and meeting our customer needs.

  There are a lot of changes on the horizon to make our catering services even better and offering more food choices to our patients, so we want to bring your enthusiasm and passion for delivering great service to our hospital, helping us make these changes a reality. Providing great food to nourish our patients is such a priority for us, and we do all we can to ensure we deliver that every time.

  To find out more about what we do, watch this short video: https://www.youtube.com/watch?v=IUqDDjB26a0

  Main duties of the job

  We need you to lead our team, supervising our staff and supporting them to be the best they can be, providing clarity and direction on tasks, support to help them develop as well as ensuring they understand how crucial their role is to our patients and staff.

  Obviously it goes without saying that your effective communication skills will help you liaise with colleagues and other departments in order to ensure the smooth running of the department and you will be the role model and lead by example. your commitment and passion for delivering a great catering service will shine through.

  We want to support you in your role ,so you will given full interactive training as well as specialised training courses in our active kitchens, where you will gain further experience and transferable skills that will be great for your development . we also have Management support in place so you are never on your own.

  About us

  We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

  Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

  You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

  You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

  Date posted

  17 August 2023

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year Per Annum, Pro Rata

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Full-time

  Reference number

  438-PB0137-B

  Job locations

  Royal Preston Hospital

  Sharoe Green Lane

  Preston

  PR2 9HT

  
  

  Job description

  Job responsibilities

  You will be responsible for the effective operation of retail and patient services. There will be emphasis on supervision ,training and allocation of duties, focusing on the quality of performance and outcomes, standards of behaviour, awareness of customer needs and care.

  As a Catering Supervisor you must liaise with staff and colleagues around the Trust in a other departments. You will be a very important element of the department and will work alongside a range of staff leading by example and acting in a manner that upholds the Trust Values.

  You will also adhere to departmental standards and food hygiene regulations.

  Key Duties:

  • Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs.
  • Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering
  • Promote catering values
  • Co-ordinate and supervise the production of simple snacks for service within the Catering retail
  • Co-ordinate the food service for both patient meal and retail services.
  • Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils.
  • Assist with the co-ordination and management of staff in the capacity of a first line
  • Assist with the management of performance issues including attendance, conduct and Complying with the appropriate Trust policies in relation to these issues.
  • Assist with the monitoring and management of sickness and absence, liaising with managers as In particular conduct return to work interviews following staff absence
  • Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner .
  • Participate where required within the interview and selection process for band 2 staff.
  • Actively encourage staff development following the Trusts policies and procedures
  • Operate cash registers in retail areas, demonstrating diligence at all times
  • Supervise Catering Assistants providing training as required
  • Ensure accuracy when allocating floats and cash counting at the start and end of the shift
  • Ensure security of cash within departmental safe and whilst transporting around the Trust
  • Report any defective equipment, personal injuries or health and safety hazards
  • Escalate to a manager if necessary
  • Taking the piece of equipment out of action if required

  Job description

  Job responsibilities

  You will be responsible for the effective operation of retail and patient services. There will be emphasis on supervision ,training and allocation of duties, focusing on the quality of performance and outcomes, standards of behaviour, awareness of customer needs and care.

  As a Catering Supervisor you must liaise with staff and colleagues around the Trust in a other departments. You will be a very important element of the department and will work alongside a range of staff leading by example and acting in a manner that upholds the Trust Values.

  You will also adhere to departmental standards and food hygiene regulations.

  Key Duties:

  • Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs.
  • Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering
  • Promote catering values
  • Co-ordinate and supervise the production of simple snacks for service within the Catering retail
  • Co-ordinate the food service for both patient meal and retail services.
  • Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils.
  • Assist with the co-ordination and management of staff in the capacity of a first line
  • Assist with the management of performance issues including attendance, conduct and Complying with the appropriate Trust policies in relation to these issues.
  • Assist with the monitoring and management of sickness and absence, liaising with managers as In particular conduct return to work interviews following staff absence
  • Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner .
  • Participate where required within the interview and selection process for band 2 staff.
  • Actively encourage staff development following the Trusts policies and procedures
  • Operate cash registers in retail areas, demonstrating diligence at all times
  • Supervise Catering Assistants providing training as required
  • Ensure accuracy when allocating floats and cash counting at the start and end of the shift
  • Ensure security of cash within departmental safe and whilst transporting around the Trust
  • Report any defective equipment, personal injuries or health and safety hazards
  • Escalate to a manager if necessary
  • Taking the piece of equipment out of action if required

  Person Specification

  Qualifications & Education

  Essential

  • oGood general level of education to GCSE standard
  • oLevel 2 Certificate in Food Hygiene
  • oBasic health and safety qualification

  Desirable

  • oEuropean Computer Driving Licence (ECDL).
  • oIntermediate Certificate in Food Hygiene
  • oFood service qualification.

  Knowledge & Experience

  Essential

  • oComputer literate.
  • oKnowledge of Information Governance and Data Protection.
  • oExperience in the Catering industry
  • oExperience in dealing with the public.
  • oPrevious supervisory experience

  Desirable

  • oKnowledge of therapeutic diets.
  • oExperience within a Healthcare setting.

  Person Specification

  Qualifications & Education

  Essential

  • oGood general level of education to GCSE standard
  • oLevel 2 Certificate in Food Hygiene
  • oBasic health and safety qualification

  Desirable

  • oEuropean Computer Driving Licence (ECDL).
  • oIntermediate Certificate in Food Hygiene
  • oFood service qualification.

  Knowledge & Experience

  Essential

  • oComputer literate.
  • oKnowledge of Information Governance and Data Protection.
  • oExperience in the Catering industry
  • oExperience in dealing with the public.
  • oPrevious supervisory experience

  Desirable

  • oKnowledge of therapeutic diets.
  • oExperience within a Healthcare setting.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Lancashire Teaching Hospitals NHS Foundation Trust

  Address

  Royal Preston Hospital

  Sharoe Green Lane

  Preston

  PR2 9HT

  
  

  Employer's website

  https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Lancashire Teaching Hospitals NHS Foundation Trust

  Address

  Royal Preston Hospital

  Sharoe Green Lane

  Preston

  PR2 9HT

  
  

  Employer's website

  https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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