• Job Description

  Req#: 2226

  Job Brief:

  This position attends to the day-to-day needs and business matters relating to Municipal Cemeteries and performs delegated duties and administration of the Act.

  Description:

  Job Title Cemetery Administrator Wage $30.72 - $33.23 hourly (2024) Reports To Supervisor, Parks and Open Space Department Community Services Location Parks and Recreation Hours Temporary Full Time (up to 18 months) - Normal working hours, 35 hours per week Other General office environment, with some travel throughout the City of Kawartha Lakes in accordance with job requirements; attendance at meetings and events as required, which may be outside of normal business Job Description Sell cemetery plots, create and maintain computerized and paper cemetery records and mapping, coordinate cemetery maintenance and oversee the work of contracted groundskeeper services Plan, arrange, attend and stage Decoration Day Services Prepare, authorize and sign on behalf of the municipality Interment Rights contracts and certificates Negotiate or provide instruction to interment rights holders to facilitate resale of interment rights to cemetery or third parties, and prepare documents to comply with legislation Schedule interments coordinated with families, funeral directors and ground maintenance Make all necessary arrangements with contractor/gravedigger for the provision of grave opening and closing services and ensure that interment services are provided to a satisfactory standard Make arrangements regarding the mounting or installation of plaques, markers, foundations and monuments ensuring the correct location on the lot or plot Seek legal and insurance advice as required in conjunction with Manager/Director Schedule and attend appointments and meetings in the course of business as required Prepare cemetery quarterly statistical reports for Manager Prepare and disseminate Cemetery Board Agenda attends meetings, prepares and presents reports and memoranda, accurately records cemetery minutes and circulates including follow up if applicable Attend cemeteries as required to verify lot locations, update mapping and confirm customer needs, accurately mark out and stake grave for opening, wearing PPD’s as applicable Assist in the preparation and monitoring of cemetery operating and capital budgets R eview incoming cemetery related correspondence, obtain background information and respond directly or forward on to the appropriate staff as required Assist the public with genealogy searches as requested Assist private cemetery operators with transfer of abandoned cemeteries, analysis of assets and liabilities, and prepare required reports to Council and Ministry to satisfy policy and legislation Prepare Cemetery By-laws and schedule of fees for Council Author reports to Council as applicable to legislation or upon request of Manager/Director Prepare annual reports required for The Ministry of Consumer Services; proof read for accuracy, grammatical errors and completeness and sign on behalf of the Corporation Maintain paper and electronic filing systems and the maintenance of confidential files in accordance with corporate policy and Ministry regulations Provide information in response to requests from the public and provides information requiring varying degrees of research and personal contact relating to Cemetery Services Occasional assistance with Service Administration duties in the Service Centre time permitting Availability after-hours for families/Funeral Directors related to urgent at- need services and supplies Regular travel to various work locations is required to fulfill the job duties of the position Perform other related duties as assigned Skills/Education Required Post-secondary diploma in Office Administration, Municipal Administration or a related field Minimum 3 years of related progressive experience, preferably in a municipal cemetery administration environment Experience in a municipal office environment with multi-service provision knowledge will be an asset Must be committed to fulfilling any training and licensing requirements legislated by provincial cemetery regulations under the Act Excellent leadership, administration, interpersonal and communication skills with a proven focus on customer service, complemented by superb organization, team building and multi-tasking skills Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion Must be able to handle a high degree of stress when coordinating burials and comforting grieving families Ability to effectively resolve problems/complaints while maintaining composure regardless of the demands of the environment Excellent oral communication and strong interpersonal skills to deal with members of the public, staff, council and senior government; excellent written communication skills; attention to detail and accuracy Outstanding customer-service skills with demonstrated ability to 'make a difference' in a customer’s/peer’s day Excellent time-management skills with the ability to prioritize workload and meet deadlines, and the ability to deal with multiple demands Excellent written communication skills with attention to detail and accuracy Excellent organizational and administrative skills with the ability to work independently and in a team environment Ability to demonstrate initiative consistently with commitment to quality improvement Demonstrated ability to understand and abide by municipal policies and procedures Must have current First Aid, CPR Certification and WHMIS training Demonstrated proficiency in Microsoft Office, the internet, and any other related software Upon a conditional offer of employment, a Criminal Record Check will be required Applicants must be prepared for skill testing.

• About the company

  The City of Kawartha Lakes is a unitary municipality in Central Ontario, Canada.

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