Employer Industry: Records Retrieval Services

Why Consider this Job Opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package
- Chance to work with Best-In-Class technology
- Supportive and collaborative work environment
- Opportunity to make a positive impact on client experience

What to Expect (Job Responsibilities):
- Implement Customer Service strategy across the business
- Track department performance and resource utilization
- Communicate business updates and changes
- Manage, develop, and train personnel
- Identify opportunities for process improvements

What is Required (Qualifications):
- BA/BS in Management, Business, or Operations
- Prior experience in customer service leadership
- Strong customer service skills
- Ability to analyze, develop, and implement plans
- Outstanding interpersonal skills

How to Stand Out (Preferred Qualifications):
- Prior experience with a legal support organization
- Prior process improvement or program management experience

#RecordsRetrieval #CustomerService #CareerOpportunity #CompetitivePay #Technology #ProcessImprovement

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