UnitedHealth Group

Central Outreach Specialist - National Remote


Pay$16.00 - $27.31 / hour
LocationDallas/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2199645
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Competitive pay up to $27.31 per hour
      - Opportunity for career advancement and growth within the organization
      - 4 weeks of paid training provided
      - Telecommuting option available
      - Chance to make a positive impact on patients' lives
      - Comprehensive benefits package and recognition programs

      What to Expect (Job Responsibilities):
      - Effectively identify customer/family/caregiver needs and communicate services offered
      - Establish rapport and engage members with Landmark by scheduling the first initial visit
      - Maintain accurate records of all customer interactions while safeguarding Protected Health Information
      - Adhere to HIPAA guidelines and regulations
      - Route calls properly to support first call resolution

      What is Required (Qualifications):
      - High School Diploma / GED or equivalent work experience
      - Experience in a call center, customer service, or office environment handling a high volume of calls
      - Basic proficiency using MS Excel and Outlook
      - Must be 18 years of age or older
      - Ability to work any 8-hour assigned shift during Monday-Friday 7:00am-7:00pm CST

      How to Stand Out (Preferred Qualifications):
      - 1+ years of experience in a sales environment
      - Experience in a healthcare environment

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.

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