UnitedHealth Group
Customer Service Representative - Remote in EST, CST, OR MST
This job is now closed
Job Description
- Req#: 1038500
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive pay up to $28.27 per hour
- Comprehensive benefits package including equity stock purchase and 401k contribution
- Opportunities for career development and advancement within the organization
- Remote work flexibility for those residing in the Eastern, Central, or Mountain Time Zone
- Supportive work environment promoting diversity and inclusion
- Paid virtual training for 4 weeks
What to Expect (Job Responsibilities):
- Identify customer needs and effectively communicate services offered
- Schedule initial in-home clinical visits for customers and their families
- Maintain accurate records of customer interactions while adhering to HIPAA guidelines
- Provide compassionate customer service and empathy in all interactions
- Route calls to ensure first call resolution and meet team targets
What is Required (Qualifications):
- High School Diploma/GED or equivalent work experience
- Proficiency in Windows PC applications, including Microsoft Office
- Ability to work shifts between 7:00 AM - 7:00 PM CST, Monday - Friday
- Must be 18 years of age or older
How to Stand Out (Preferred Qualifications):
- Experience in healthcare industry or customer retention role
- Strong multitasking, time management, and prioritization skills
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
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