International SOS Government Medical Services
Centralized Scheduler and Remote Centralized Scheduler
This job is now closed
Job Description
- Req#: REF1124B
Employer Industry: Medical and Security Risk Management Services
Why consider this job opportunity:
- Salary up to $25/hr
- Comprehensive benefits package including medical, dental, vision, and basic life insurance
- Annual bonus opportunity
- Opportunity for career advancement within a global organization
- Supportive work environment focused on serving military personnel and their families
- Engaging role with a chance to make a positive impact on client satisfaction
What to Expect (Job Responsibilities):
- Receive, screen, and schedule direct callers and walk-in customers for individual appointments and group programs
- Maintain current schedules of staff and rosters of upcoming group programs
- Manage daily scheduling to promptly notify customers of staff absences and reschedule appointments
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments
- Participate in emergency response exercises and execute assigned responsibilities during emergencies
What is Required (Qualifications):
- High school diploma or GED and two years of experience providing administrative support in a medical or social service office
- Excellent computer skills and proficiency with office automation software
- Demonstrated experience in scheduling services and customer service
- Ability to work autonomously and remain detail-oriented under pressure
- Working knowledge of Microsoft 365
How to Stand Out (Preferred Qualifications):
- Knowledge of the FFSMIS system
- Experience with multi-tasking and multi-line telephone systems
- Sensitivity and understanding of diverse backgrounds, particularly those of military personnel and their families
#MedicalServices #CustomerSupport #CareerGrowth #CompetitiveBenefits #MilitaryFamilySupport
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