Together we are Trusted to Serve Scotland.

Most people don’t think too much about how clean water reaches their taps.

But Scottish Water does. In fact, it’s all we think about.

Want to join us? The Intelligent Control Centre (ICC) Business Improvement team is looking for two self-motivated enthusiastic individuals to join the team.

What you’ll do

You'll be working closely with the ICC Management Team and our ICC customers. Your mission? To dive deep into the data and figure out what it's telling us about our performance and how our assets are doing. You'll need to be a great communicator, finding ways to improve our processes and systems.

Plus, you’ll be managing improvement projects, and checking if they're making a difference. Also, you will be all about promoting optimization, best practices, and innovation in the customer and asset areas of our business.

Your main job will be creating management reports for ICC, helping us make continuous improvements. To do that, you'll need to be excellent at building relationships with people from all levels of the company. You'll work closely with different parts of the business to find ways to make things run smoother.

You'll also have to collect, report, and share technical info that helps us achieve our ICC goals. This means spotting trends and performance changes to keep the team and customers in the know about potential risks.

What you’ll need

You should have solid analytical skills and it's a big plus if you know your way around Power BI.

We'd love for you to be a good problem solver and a great communicator. You should be a tech whiz, comfortable with tools like Excel, Access, Visio, Asset Inventory, and have experience with business reporting systems like Power BI.

Logical thinking, investigating complex info, and presenting it in a way that fits the audience – these are all crucial and excellent data management skills are a must.

Beyond that, we’re looking for a few ‘nice-to-haves’. Strong planning and process mapping skills, familiarity with BSI and ISO documentation/processes and experience with business reporting systems and tools like SharePoint.

Plus, if you're great at facilitating and collaborating using your analytical and problem-solving skills, that's a huge bonus!

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

The starting salary for this role will be between £31,380 and £43,350

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on the 1st of November 2023.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks

Do you have any support needs?

Please let us know if there are any changes we can make to our application and selection process to make it easier and more comfortable for you. Email us here with the vacancy reference number in the subject line so we can work with you to support you throughout your application.

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

Next Steps

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

For more information about this role or if you require any additional support throughout the application process please contact the recruitment team: SWRecruitment@scottishwater.co.uk

As part of our commitment to developing a flourishing Scotland, it is important that Scottish Water employees are resident in Scotland and contribute to the Scottish economy by paying Scottish income tax on their earnings. As a result we ask all potential employees to confirm that they are resident in Scotland, or to confirm their intentions to move to Scotland within 3 months of their start date .

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.