• Job Description

  Req#: 1612635BR

  Job Description

  Job Summary :
  Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We’re using innovative, robotic technology in a central pharmacy environment. Together, we’re making lives healthier and simpler by reaching thousands of patients with life-saving medications each day.
  
  Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
  
  Job Responsibilities :

  • Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
  • Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
  • Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
  • Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
  • Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
  • Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification

  
  About Walgreens
  Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
  Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
  The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com

  External Basic Qualifications

  • High School Diploma or GED.
  • PTCB or Except certification.
  • Must be fluent in reading, writing, and speaking English.
  • Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
  • Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
  • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
  • Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
  • Willing and able to carry up to 50 pounds with or without reasonable accommodation.
  • Willing and able to work a flexible shift.
  • 18 years of age or older.

  #VHDEI

  Preferred Qualifications

  • At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
  • Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
  • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

  We will consider employment of qualified applicants with arrest and conviction records.

  Job Function

  Customer Contact Center

  Common Location

  3299 TCHULATECH DRIVE,MEMPHIS,TN,38118-08101-01394-M

  Pay Grade ID

  PROCS-TECH1

  Pay Type

  Hourly

  Start Rate

  17.5

  Max Rate

  23.35

• About the company

  Responsibilities may include: receiving, scanning, picking, packing, auditing and shipping merchandise to the customer. Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory. Verifies orders and ensures entry into the inventory management system. Operates a clean and safe work environment, ensuring that all areas of the warehouse are well maintained, kept orderly and free of debris. Maintains quality standards set forth by warehouse management.

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