Support.com
Enterprise Change and Project Mgt Business Manager
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Job Description
- Req#: 257658
- Designing, analyzing, and reporting on workforce utilization and resource allocation.
- Developing and reporting on Key Performance Indicators (KPI) and other metrics both for internal use to manage the team as well as reporting to senior leadership.
- Leading the communication strategy and messaging to educate and inform key stakeholders on Project and Change Mgt activities and outcomes.
- Reviews, provides recommendations, and oversees all vendors and managed service providers for Change and Project Mgt department partnering with Procurement.
- Advises on current business operations as well as future trends that are relevant to the team's goals and evolving needs.
- Partners with Finance on managing all aspects of financial management, including the budget process and the project financials.
About the company
Support.com, Inc. is a technical support company for businesses and consumers.
Description
Change and Project Management Operations ManagerThe Change and Project Management Operations Manager is responsible for assisting the Director, Enterprise Change and Project Management with running the daily business operations of the team and plays a key role in crafting strategies and researching best in class practices to ensure the business runs effectively and efficiently. Some of the functions this role will lead
include:
Position Responsibilities:Notice
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