• Job Description

  Req#: R21803

  Job Title

  Change Management Junior Consultant - Digital Transformation

  Summary

  Business Process Innovation is a new team and capability which is positioned at the heart of Amadeus Digital Transformation and with the purpose to provide significant impact in the way we design, deploy and monitor the adoption of Amadeus core processes.

  We are seeking a Change Management Junior Consultant to join our brand new team at Amadeus. This role will be instrumental in driving change within the organization, focusing on business process improvements and new ways of working.

  Key Responsibilities

  • Contribute to the adoption of new technologies and processes, ensuring a smooth transition and minimizing resistance.

  • Enable the organization to overcome resistance to change and secure the adoption of new ways of working.

  • Collaborate with various stakeholders to understand their needs and concerns, and develop tailored change management plans.

  • Support the transformation of the mindset and culture of our business partners around automation.

  • Support the monitoring and report on the progress of change initiatives, adjusting strategies as necessary.

  • Maintain a strong customer focus, ensuring that all change initiatives enhance the customer experience and meet customer needs

  • Support the implementation of change management strategies using the ADKAR framework and state-of-the-art knowledge management best practices.

  • Contribute to the implementation of our framework and ways of working on Change Management leveraging ADKAR best practices

  The ideal candidate

  • First experience in change management, preferably in a digital transformation context.

  • Strong communication and interpersonal skills, with the ability to engage and influence within his/her network of collaboration.

  • Knowledge of the ADKAR framework and its application in a business setting would be a plus.

  • A change agent with the ability to drive change and influence others.

  • Good problem-solving skills and the ability to think strategically.

  • Experience in project management would be a plus.

  • Knowledge of customer journey in a digital transformation context and understanding of the lead to cash value stream will be a plus.

  • Resilient and adaptable in the face of challenges and changing priorities.

  • A team player with a collaborative approach.

  • Strong customer orientation and the ability to build and maintain strong relationships with customers.

  This role is a unique opportunity to drive significant change within our organization and play a key role in our digital transformation journey. If you are passionate about change management and digital transformation, we would love to hear from you. This role will have a strong customer-facing component and will require frequent interactions with business stakeholders. We are looking for someone who can navigate these relationships effectively and drive meaningful change.

  About the Team

  You will be joining a brand new team that embodies the Amadeus culture. We are a global and diverse group that values innovation and intrapreneurship. We are committed to attracting and embedding top talent to ensure our success in the digital transformation journey. Come and be a part of this exciting new chapter at Amadeus!

  What we can offer you:

  • ? A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.

  • ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

  • ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

  • ? A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

  • ? A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

  • ? A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

  • ? A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

  • ? A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

  Diversity & Inclusion

  Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

  Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

• About the company

  Amadeus IT Group, SA is a major Spanish IT provider for the global travel and tourism industry.

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