SOUTHLAND Transportation
Charter Scheduler / Dispatcher
This job is now closed
Job Description
- Req#: 13865
- Schedule charters and review with the Charter Supervisor
- Answer phones, return messages, and respond to inquiries
- Assist charter drivers with questions regarding pick-up/drop-off locations
- Ensure staff rotation for charter assignments is in compliance with Hours of Service
- Prepare charter waybills and route hazards for drivers in a timely manner
- Call charter drivers to request or confirm details of the charter they are assigned
- Attend regular charter meetings
- Be available for on-call rotation
- Knowledge of Highway Traffic Act and Regulations
- Map reading ability with knowledge of the city, specifically road systems and attractions in and around Calgary
- Maintain a high degree of confidentiality and professional conduct within a high volume environment
- Knowledge and understanding of company policies/procedures and bus basics/operating procedures
- Ability to communicate effectively with drivers, clients, and internal partners
- Proficient with Microsoft Office
- Time management skills
Charter Scheduler / Dispatcher
Location: Calgary, AB
Southland Transportation is seeking a Charter Scheduler / Dispatcher to join our team. This position is responsible for responding to the needs of charter customers and providing outstanding customer service. The Scheduler ensures the equitable distribution of charter assignments and equipment. The shift for this position is Monday through Friday, 7:00 am - 3:30 pm, alternating on-call weekdays and weekends.
Primary Duties and Responsibilities:
Knowledge and Skills Required:
About the company
SOUTHLAND Transportation Ltd. is committed to safety and service in the people transportation business. We operate school, charter, commuter, and specialized transportation buses throughout Alberta and in Saskatchewan. SOUTHLAND’s reputation for lea...
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