Staples

Chat Representative (Remote)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1276661
      Employer Industry: Office Supplies Retail

      Why Consider this Job Opportunity:
      - Competitive pay up to $25.06/hr, based on experience and location
      - Opportunity for career growth and advancement within the organization
      - Inclusive culture with associate-led Business Resource Groups
      - Flexible PTO (112 hours) and Holiday Schedule
      - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
      - Chance to work with a world-class sales and sales support team

      What to Expect (Job Responsibilities):
      - Effectively manage phone, email, and/or chat online workflow
      - Engage and initiate conversations with users visiting our website via live chat
      - Provide accurate and compelling information about our products and services to potential customers
      - Guide users through the sales process, from initial contact to purchase, ensuring a smooth and positive experience
      - Route users to the appropriate support or sales associate when needs become complex/out of chat representatives basic knowledge

      What is Required (Qualifications):
      - Strong organization and time management skills; able to juggle multiple priorities
      - Effective communication skills, comes across positive
      - Proactive in nature
      - Exceptional typing ability (60 wpm)
      - High school diploma or GED
      - 1+ year experience in a customer focused, customer service, or sales role

      How to Stand Out (Preferred Qualifications):
      - Previous experience using Salesforce or a comparable sales tool
      - Experience using a computer, Excel, and Outlook

      #OfficeSuppliesRetail #SalesSupport #CareerGrowth #CompetitivePay #CustomerServiceSkills

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Staples Inc. is an American office retail company.

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