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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

This is a Chief of Staff and Head of Strategy role supporting Ravi Varma, Executive Vice President, Head of Enterprise Risk Management and Risk Oversight and Chief Operational Risk Officer. The group sits within Global Risk and Compliance (GRC)and is responsible for identifying and managing risk across all processes and geographies at American Express. The candidate will assist in developing, implementing, and measuring a broad range of initiatives for the Operational Risk and Oversight Executive Office. This individual will partner with the leadership team in business planning and strategic initiatives and will be asked to own special projects. Additionally, the incumbent is expected to provide broad insight and thought leadership around various business initiatives. The position requires flexibility and ability to effectively function in a dynamic environment, especially white space, including the ability to address ad hoc projects that arise based on developing business needs with urgency while balancing other priorities.

Responsibilities include: -

• Partner with senior management and leadership team in business planning and strategic initiatives; own and manage special projects.
• Work closely with the Executive Office of the Chief Risk Officer, proving gap coverage and/or own GRC wide initiatives as needed.
• Assist with administration and management of Enterprise Risk Management Committee - Senior most Management Risk Committee at AXP
• Run internal coordination of key audits, examinations, and ongoing regulatory supervision meetings for Global Operational Risk & Oversight.
• Effectively interact with the GORO and GRC leadership team (including Global Compliance & Ethics, Global Credit & Model Risk Oversight and GRC Capabilities, and Privacy and Regulatory Exam & Lifecycle Management) to identify, prioritize, and resolve issues. - Design and coordinate content/agendas for key meetings (including Board, Committee, Regulatory, Business Unit Reviews, etc.)
• Prepare presentations, ad hoc analyses, and coordination of all executive office functions.
• Manage budget and staffing activities.
• Manage Colleague Engagement Team activities across all markets promoting positive morale and team building.
• Collaborate on all aspects of annual Performance Management Process (PMP) and Talent Assessments with Colleague Strategic Partners.
• Manage AENB insourcing and outsourcing processes.

Requirement

• Excellent written and oral communication skills.
• Strong leadership, executive presence, and strategic thinking abilities.
• Demonstrated ability to influence at all levels and achieve results.
• Extensive experience in project management and leadership capacities.
• Superior organization and planning skills with attention to detail a must.
• Ability to effectively function in a dynamic environment.
• Proven track record of developing working relationships across organizations and at all levels.
• Strong integrity required as well as the discretion necessary to handle confidential information.
• Proactive and able to anticipate the needs of the SVP.
• Self-motivated and ability to work autonomously.
• Experience in risk management
• [Preferred] JD, MBA or CPA
• This role is required to be on-site 4 days/week matching the EVP on-site schedule.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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