• Job Description

  Req#: 621076419

  The Boys & Girls Clubs of Metro Denver (BGCMD) changes lives. From the first day of kindergarten to high school graduation, they help kids succeed in school, develop good character and citizenship, and live healthy lives. At neighborhood Clubs and their summer camp in the mountains, they provide their Club members with opportunities to participate in fun and educationally-enriching activities after school, during the school day, and all summer long. Last school year, they served 23,000 kids through Club membership and other resources.

  They have an excellent staff that are passionate about the mission of the organization led by a well-respected leader and visionary CEO, supported by a strong Board. Recently they have added 7 new club locations bringing their total to 25.

  Reporting to the CEO, the COO is a critical member of the executive team, responsible for the organization’s day-to-day operating activities, including leading the strategic planning process and implementing new strategic initiatives related to areas such as Club operations, impact (program) services, facilities maintenance, enterprise risk management, and human resources. The COO implements the strategic vision to ensure the organization can achieve their core priorities: serve more kids, invest in their team, be financially sustainable, and set the standard for Club excellence. If an individual desires to make a meaningful impact on a community and has a passion for youth and their families, this is the organization to accomplish that.

  Specifically, the COO’s responsibilities are:

  Executive Leadership

  • Serve as a critical member of BGCMD’s executive team. Collaborate across the executive team (CEO, CDO, and CFO) to facilitate and achieve the vision, mission, and strategic goals of the organization.
  • Establish credibility throughout the organization and with the Board of Directors as an effective developer and implementer of solutions to business challenges. Will work with the Board of Directors to ensure the realization of organization goals.
  • Serve as the staff liaison to the Real Property & Safety Committee of the Board of Directors.

  Leadership & Strategy

  • Serves as a critical contributor to align BGCMD’s Club operations and services with their diversity, equity, and inclusion (DEI) strategy and initiatives.
  • Informs strategic grants and partnerships supporting the growth of the organization and financial sustainability.
  • Leads the implementation and excellent execution of grants and partnerships. Ensures timely execution and submission of all outcomes required by Impact team.
  • Develops and executes annual and multi-year strategic plans; continually identifies opportunities for both short and long-term enhancements.

  Club Operations

  • Exceptional hands-on operator who does not shy away from stepping into the details of operational activities and driving priority outcomes for a large organization.
  • Oversees implementation for all grant-funded operations and programs ($5M+ in funding). Collaborates with Chief Impact Officer to understand the fabric of grant funding across Clubs, identify funding gaps, and seek grant revenue to support general operations and expansion. This includes, but is not limited to, the following key funding sources:

  1. 1. 1. 21st Century (E2, Cohort 9, and Cohort 10)
        2. Boys & Girls Clubs of America pass through funding
        3. Various school district contracts

  • Leads the financial management for all Club sites across the organization; ensuring financial sustainability and well-resourced Club operations and services.
  • Leads organization Club member recruitment strategy through high yield engagements, channels, and events across all Clubs.
  • Oversees the intake and fulfillment of Club-based donor, community, and group volunteer events. Planning, logistics, and execution is assigned during weekly cross-organizational project committee.
  • Oversees the recruitment, selection, and compliance of individual volunteerism across Clubs through a de-centralized, cross-organizational approach.

  Impact (Program) Services

  • Supports strategic grants and partnerships supporting the growth of the organization and financial sustainability.
  • Leads strategic initiatives through collaborative grant writing, securing funding, and reporting back to donors about the impact of funding within BGCMD programs.
  • Oversees survey and feedback methods to incorporate voice and feedback from Club members and families to ensure services reflect their needs. Collaborates with VP of Marketing & Communications to ensure strategy is grounded in tactical expertise but also aligned with functional best practices.
  • Oversees the development and execution of BGCMD’s research and evaluation agenda and strategy for leveraging various data sources to enrich key decisions, plans and enhancements to curriculums, programs, and activities.
  • Oversees Club member data management system (MyClubHub) and all Club member data practices. Leverages community and organizational data to support strategic planning to ensure growth and expansion of Clubs and services are in areas of greatest need.
  • Oversees data collection, data analysis, and research activities, including developing monthly/quarterly data reports and analysis from the BGCMD’s internal data on the performance of Clubs and impact services.

  Facilities Maintenance

  • Lead the organization's facilities maintenance department. Provide oversight and direction that drives accountability and excellence for all BGCMD’s facilities functions (including construction projects, daily janitorial services, daily maintenance requests, and regular service to the vehicle fleet).
  • Lead strategic enhancements to departmental processes and procedures that allow for continuous evolution in the design of transaction flow and increase overall efficiency and modernization of the department.
  • Lead continuous adaptation of facilities practices and procedures to ensure excellent support to Club services and proper prioritization of BGCMD’s capital expenditures.

  Enterprise Risk Management Leadership

  • Lead the organization’s enterprise risk management strategy. Ensure BGCMD’s culture, capabilities, and practices are aligned with business objectives and fully integrated with the organization’s risk strategy.
  • Lead professional service contracts to administer core risk functions and ensure compliance; including legal and liability insurance.
  • Lead all regulatory compliance efforts (non-financial audits) to ensure compliance and consistency in execution.
  • Serve as the primary liaison to BGCA on topics of risk, including Child & Club Safety strategy, Critical Incident Response, and overarching compliance with membership requirements.

  HR Leadership

  • Lead the organization's human resources department. Provide oversight and direction that drive accountability and excellence for all BGCMD’s human resources functions (including full cycle recruiting, compensation, benefits, talent management, employee relations, and payroll).
  • Lead strategic enhancements to departmental processes and procedures that allow for continuous evolution in the design of transaction flow and increase overall efficiency and modernization of the department.
  • Lead continuous adaptation of HR practices and procedures into a modern HRIS SaaS application (Kronos Workforce Ready).

  Team Management

  • Lead a team of direct and indirect reports by providing support, coaching and feedback, supervision, and guidance to ensure a high performing team.
  • Manage team performance with clear performance objectives and enforcement of excellent internal controls.
  • Establish and continuously evaluate the department’s performance metrics, team structure, and annual plans for continuous improvement.
  • Provide team members with professional and personal growth through ongoing talent management practices including leadership development, skill development, and position-specific articles/books/training.

  The successful candidate needs to be a strategic thinker with the ability to “roll up their sleeves and do the work”. They must be confident in their role while embracing a strong team-oriented, collaborative environment. The COO must be an excellent communicator with the ability to interact with a variety of audiences.

  Desired experience

  • A minimum of 10 years of administrative and operations experience, with a preferred 5 years of experience in a leadership role in a large nonprofit organization with a focus on human resources and risk management.
  • Excellent time management and planning skills to manage both the day-to-day functionality of departments, strategic planning, and implementation.

  Additional skills

  • Outstanding communication skills, both written and oral.
  • Excellent executive presence.
  • The ability to respond to Club-level and organizational incidents and crisis with focus, discipline and clarity.
  • Demonstrated ability to establish strong working relationships and influence multiple stakeholders.
  • Strategic vision and intuition that will help BGCMD’s executive leadership team and the Board of Directors to develop innovative partnerships and strengthen existing partnerships.
  • Superb analytical thinking and decision-making abilities; the COO will lead and contribute to the organization’s analytical approach to decision-making, the ongoing development, refinement of tools for assessing the organization’s operational performance, selecting the appropriate benchmark, formative assessments for collecting, and analyzing data.
  • Excellent project management skills, which, in partnership with the Board of Directors and executive team, will drive the development and implementation of multi-year strategic and financial plans for the organization’s efficient management.

  Other

  • This position will primarily work indoors. Accordingly, the ability to use a variety of equipment including janitorial and office equipment is required. The job requires the ability to stand for extended periods, kneel, reach, bend, and lift objects weighing more than 25lbs. Outdoor work and moderate physically demanding activities may be required on occasion. The ability to read and write is necessary to complete reports and properly document program and organizational data.
  • A valid driver's license and ability to be insured under the company's insurance policy is also a prerequisite.

  How to Apply

  You may either submit your application through our portal or email your resume directly to Paula Stolebarger at paula@z3talent.com for consideration. Please include both your resume and a cover letter.

• About the company

  Boys & Girls Clubs provide kids with opportunities that help them achieve academic success, take charge of their health, and foster the leadership skills.

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