• Job Description

  Req#: 5001014525806

  Job Description

  The Chief Operating Officer will oversee all day-to-day operations functions at all Didlake offices. The Chief Operating Officer (COO) takes part in both short and long-term strategic planning of business endeavors which focuses on internal operations. The COO is responsible for managing all hands-on operational aspects of the company. This role collaborates with the CEO to develop corporate and operational strategies and is charged with facilitating these efforts across Operations. The COO provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

  • Works closely with the CEO to develop and accomplish goals and strategic plans established by Didlake’s Board of Directors.
  • Spearheads the development, communication, and implementation of effective growth strategies and processes.
  • Collaborates with the management team (including C-Suite and Vice Presidents) to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate growth objectives.
  • Provides tactical execution of the strategic plan.
  • Oversees contract development, administration, and operations activities across departments to ensure that contractual obligations are met in a manner intended to retain good customer relationships while representing the interests of the organization.
  • Oversees company operations to ensure efficiency, quality, service, and cost-effective management of resources.
  • In conjunction with, establishes a monitoring system to ensure that operational standards meet expectations and the corporate performance goals are accomplished.
  • Sets operational and /or performance goals for each department which are aggressive, achievable, and tied to long-term goals.
  • Responsible for establishing a management system to ensure quality, profitable, effective and efficient operations of the corporation.
  • Responsible for ensuring company policies and procedures are implemented.
  • Leverages and integrates operational processes and systems within the organization.
  • Monitors department performance against performance goals to ensure that progress is being made.
  • Communicates Didlake’s mission, vision and values throughout the organization to create a corporate culture that supports the organization’s needs.
  • Remains knowledgeable of market and industry trends, competitors, and all aspects of Didlake’s markets.
  • Assures the organization operates in compliance with all corporate policies and procedures, CARF standards, NISH requirements, Virginia DBHDS licensing standards and all applicable laws and regulations promulgated by local, state and federal government authorities.
  • Provides leadership to staff by fostering teamwork while balancing team and individual responsibilities; gives feedback to nurture a positive team spirit and quality performance; and models dependability, hard work, strong business ethics and a professional personal appearance.
  • Fosters an atmosphere that promotes Human Rights for all consumers and ensures training, incident reporting and awareness of responsibilities of all personnel regarding Human Rights matters.
  • Serves as Acting CEO in the absence of the CEO.

  Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities and day support services. We provide rewarding and purposeful work.

  Requirements

  Education:

  • Bachelor’s degree in related field preferably in Business Administration and five (5) years of experience in a C-Suite position with an organization with revenues greater than $50m.

  Skills and Abilities:

  • Experience in execution of strategic plan.
  • Knowledge of contracting, negotiating and change management.
  • Strong organizational and time management skills.
  • Must possess professional written and verbal communication and interpersonal skills.
  • Ability to effectively organize and present information to top management and customers.
  • Ability to communicate and interact with a wide range of constituencies in a diverse community.
  • Ability to obtain and maintain a top secret clearance.

  Scheduled Hours

  8:30am-5:00pm

  Salary/Hourly

• About the company

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