• Job Description

  Req#: C9812-25-0332?language=en&page=323&sort=publicationDateDesc

  Job summary

  To work within a small team of administrators, nurses and Doctors based in Stevenage. The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Children's Services to identify the health needs of CLA and Care Leavers.

  The main focus of the CLA Service is to co-ordinate the administration of health assessments on behalf of HCC for CLA and young people placed both in and out of the county to meet the health needs of CLA.The work of the team is reliant on a number of other service providers completing health assessments including CLA GPs, East & North Herts Acute NHS Trust Paediatricians in the County and GPs/Paediatricians and other CLA health teams working in other Counties.

  Main duties of the job

  To provide a point of contact for the CLA & Care Leavers Health Team.

  To take messages accurately and communicate effectively and in a timely manner to team members.

  Undertake organisation of workload as agreed by the Named Nurse and Senior CLA Co-ordinator

  To co-ordinate and carry out complex administrative duties within the agreed CLA pathways

  Maintain computerised (and paper when appropriate) storage systems as required to meet the needs of the service.

  Responsible for ensuring that all referrals for the service are recorded and referred to the appropriate person/team/clinician both within Hertfordshire and across the UK, in accordance with established timeframes.

  Responsible for identifying the appropriate professional within other organisations to refer to.

  Receive, sort, distribute and dispatch mail. Receive and transmit highly confidential, sometimes complex information via email to colleagues/partners and external agencies across the country.

  To ensure that organisational policy and protocols are adhered too.

  Be part of the finance administration process for health assessments.

  Agree payment within National agreed Tariffs, for health assessments to be undertaken for CLA placed out of county.

  Prioritise own work on a day-to-day basis to ensure that timescales are achieved, and deadlines met with accuracy.

  About us

  A big thank you for considering joining us at Hertfordshire Community NHS Trust

  You'll find it a great place to work with many benefits offered to you as a member of our staff

  We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

  Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

  We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

  We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

  You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year pro rata per annum

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  812-25AM-CC-E

  Job locations

  Abel Smith House

  Gunnels Wood Road

  Stevenage

  SG1 2ST

  
  

  Job description

  Job responsibilities

  The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Childrens Services to identify the health needs of CLA and Care Leavers.

  The post holder will have a pivotal contribution to make in supporting this work by providing an effective and highly confidential administrative role, by coordinating and delivering accurate work in order to meet the timeframes which have been agreed by Commissioners and partner agencies.

  Job description

  Job responsibilities

  The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Childrens Services to identify the health needs of CLA and Care Leavers.

  The post holder will have a pivotal contribution to make in supporting this work by providing an effective and highly confidential administrative role, by coordinating and delivering accurate work in order to meet the timeframes which have been agreed by Commissioners and partner agencies.

  Person Specification

  Qualifications

  Essential

  • GCSE qualifications or equivalent
  • NVQ Level 4 in Business & Administration or equivalent knowledge and experience

  Skills

  Essential

  • Highly Organised, attention to detail and ability to prioritise workload
  • Ability to maintain judgement under pressure and work within agreed deadlines
  • Computer literate and proficient in the use of Microsoft packages including Word, Outlook and Excel

  Experience

  Essential

  • Excellent, Extensive Administration experience. Proactive attitude and the ability to handle a variety of tasks using different systems efficiently in a fast paced environment

  Person Specification

  Qualifications

  Essential

  • GCSE qualifications or equivalent
  • NVQ Level 4 in Business & Administration or equivalent knowledge and experience

  Skills

  Essential

  • Highly Organised, attention to detail and ability to prioritise workload
  • Ability to maintain judgement under pressure and work within agreed deadlines
  • Computer literate and proficient in the use of Microsoft packages including Word, Outlook and Excel

  Experience

  Essential

  • Excellent, Extensive Administration experience. Proactive attitude and the ability to handle a variety of tasks using different systems efficiently in a fast paced environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hertfordshire Community NHS Trust

  Address

  Abel Smith House

  Gunnels Wood Road

  Stevenage

  SG1 2ST

  
  

  Employer's website

  https://www.hct.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Hertfordshire Community NHS Trust

  Address

  Abel Smith House

  Gunnels Wood Road

  Stevenage

  SG1 2ST

  
  

  Employer's website

  https://www.hct.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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